ADMINISTRATION POLICIES & PRACTICES WPPM #130-20 Subject: Local Agency Staff Requirements Item: Office Support Staff

PURPOSE: The purpose of this policy is to assist local agency administrators assign appropriate roles and responsibilities to office support staff. POLICY: Office support staff is not required to possess professional credentials. However, if the staff is a WIC Nutrition Assistant (WNA) candidate, the staff may conduct WNA duties as authorized. See WPPM 130-90. I. Office support staff (non-WNAs), as well as competent professional authority staff, may perform non-nutrition education functions such as: A. Greeter or receptionist duties. B. Income, residency, identification, category screening and determination. C. Collecting certification documentation. D. Inputting data into the WIC management information system. E. Educating participants on non-nutrition issues such as program orientation, including the use of the food instruments. F. Completing the food instrument issuance and security procedures. CROSS REFERENCE: WPPM 130-90 Competency Requirements and Certification: WIC Nutrition Assistants Revised California WIC Policy and Procedure Manual Page 1 of 1 June 1, 2017