REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 1 of 16 January 21, 2025 Refer to the bottom of this document for descriptions of staff categories. Annual Trainings Training Name & Authority Who must complete When it must be completed Resources and Options for completing training A1. Civil Rights Authority: WPPM 190-20 Contractor Scope of Work (SOW) FNS Instruction 113-1 22 CCR §40693 Civil Rights All Staff New staff: within 3 months of hire All staff: annually (once each calendar year) Complete the Civil Rights Learning Path on the LMS cawiclearning.litmos.com for one of the modes (eLearning or ILT.) Instructor Led Training resources are posted on Local Agency SharePoint Site (LASS) > Staff Training > Civil Rights. Document training completion in the LMS cawiclearning.litmos.com by completing Civil Rights Training Evaluation module. A2. Code of Conduct: Confidentiality and Conflict of Interest Authority: WPPM 120-10,140-10, 140-20, 150-10, 190-40 SOW All Staff New staff: within 3 months of hire All staff: annually (once each calendar year) Complete the Code of Conduct Learning Path on the LMS cawiclearning.litmos.com for one of the modes (eLearning or ILT.) Instructor Led Training resources are posted on LASS > Staff Training > Code of Conduct. Document training completion in the LMS cawiclearning.litmos.com by completing Code of Conduct Training Evaluation module.

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 2 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training A3. National Voter Registration Act (NVRA) Authority: WPPM 190-30 SOW Direct Service New direct service staff: within 3 months of hire All direct service staff: annually (once each calendar year) Complete the NVRA Learning Path on the LMS cawiclearning.litmos.com for one of the modes (eLearning or ILT.) Instructor Led Training resources are posted on LASS > Staff Training > National Voter Registration Act. Document training completion in the LMS cawiclearning.litmos.com by completing National Voter Registration Act (NVRA) Training Evaluation module. A4. Substance Use Prevention Training a. Initial training b. Annual training Authority: WPPM 190-10 SOW Nutrition Educators Peer Counselors a. New staff: within 3 months of hire b. All nutrition educators and peer counselors: annually (once each calendar year); may substitute a community expert version annually for any staff who have completed the initial training Complete the Substance Use Prevention Learning Path on the LMS cawiclearning.litmos.com for one of the modes (eLearning or ILT.) Instructor Led Training resources are posted on LASS > Staff Training > Substance Use Prevention. Document training completion in the LMS cawiclearning.litmos.com by completing Substance Use Prevention Training Evaluation module. See also N4 for NSP related trainings No Content No Content No Content

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 3 of 16 January 21, 2025 Breastfeeding Training Name & Authority Who must complete When it must be completed Resources and Options for completing training B1. Breastfeeding promotion and support at WIC Authority: WPPM 600-20 All Staff Encouraged for interns, students, & volunteers New staff: Review LA written BF Promotion Policy within 3 months of hire Review LA written BF Promotion Policy every 12 months Review: Developed by each LA to reflect LA written policy B2. Breastfeeding referral training Authority: WPPM 600-30 Nutrition Services Standards (NSS) Standard 8 Direct Service New staff: within 3 months of hire Developed by each local agency to reflect LA protocols for BF referrals, including referrals for complex BF issues. B3. Level 1 USDA WIC BF Curriculum Training Authority: NSS Standard 8 Direct Service New staff: within 3 months of hire There are 2 options for Level 1 USDA WIC BF Curriculum Training available for staff: 1. New Staff: Posted to LASS > Staff Training > Breastfeeding Self-Study User Guide Level 1 OR 2. AK Level 1 USDA Breastfeeding Course is located on cawiclearning.litmos.com

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 4 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training B4. Level 2 USDA WIC BF Curriculum Virtual Training Authority: NSS Standard 8 Nutrition Educators New staff: within 12 months of hire Level 2 USDA WIC BF Curriculum Virtual Training morning and afternoon sessions and competency assessments are located on LASS > Staff Training > Breastfeeding B5. Role of Peer Counselors Authority: WPPM 630-14 Direct Service Within 6 months of hire (only at LA with Peer Counselor program) Developed by LA to reflect LA Breastfeeding Peer Counseling (BFPC) referral procedures and the role of the BFPC within the LA B6. Annual / ongoing breastfeeding updates Authority: WPPM 190-00 Nutrition Services Plan (NSP) NSS Standard 8 Direct Service Every 12 months: minimum of 4 hours Selected and provided by LA B7. Breast pump issuance Authority: WPPM 620-10 WPPM 620-20 NSS Standard 8 Direct Service Before issuing any pumps or within 12 months of hire Developed by LA to reflect LA protocols and staffing

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 5 of 16 January 21, 2025 Breastfeeding Peer Counseling Program (BFPC) (Only at LA with Peer Counselor program) Training Name & Authority Who must complete When it must be completed Resources and Options for completing training P1. USDA WIC BF Curricula Training: Level 1 USDA WIC BF Curriculum Training Level 2 USDA WIC BF Curriculum Virtual Training Authority: WPPM 630-14 NSS Standard 9 Peer Counselors Before counseling BFPC participants There are 2 options for Level 1 USDA WIC BF Curriculum Training available for staff: 1. New Staff: Posted to LASS > Breastfeeding Self-Study User Guide Level 1 OR 2. AK Level 1 USDA Breastfeeding Course is located on cawiclearning.litmos.com Level 2 USDA WIC BF Curriculum Virtual Training morning and afternoon sessions and competency assessments are located on LASS > Staff Training > Breastfeeding

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 6 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training P2. Documentation of Peer Counseling Contacts Authority: NSS Standard 9 Peer Counselors; PC Coordinator; PC-Funded IBCLC Before counseling BFPC participants a. Peer Counseling Database (PCDB) Training posted on LASS > BFPC Program (scroll to Peer Counseling Database) and PCDB Training Manual b. Quick Reference Guides (QRG) and Job Aids posted on LASS > WIC WISE Resources c. Review WIC WISE CBT entitled WIC WISE Course: Breastfeeding Peer Counselor Activities located on cawiclearning.litmos.com d. Review LA written procedures for documenting participant contacts in the PCDB and WIC WISE P3. BFPC Management Training Authority: WPPM 630-14 NSS Standard 9 PC Coordinator Encouraged for WIC Directors; IBCLCs Within 6 months of hire Posted to LASS > Breastfeeding Peer Counseling Page > Resources>WIC Breastfeeding Peer Counseling Program Administrative Manual Email: wicbreastfeeding@cdph.ca.gov to register for New WIC Director and BFPC Coordinator Administrative Training Schedule.

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 7 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training P4. Staff meetings for PC / Breastfeeding in-services Authority: WPPM 630-14 NSS Standard 9 Peer Counselors Monthly a. Attend regularly scheduled staff meetings for in-services on breastfeeding topics or case study reviews and discussion led by a BFPC Supervisor/Coordinator/IBCLC, BF Coordinator, or an IBCLC b. Have the opportunity to attend regular WIC all staff meetings P5. Shadow/observe BFPC Supervisor/Coordinator or IBCLC, WIC nutritionist, or experienced PC providing breastfeeding counseling. Authority: WPPM 630-14 NSS Standard 9 Peer Counselors New PCs: at least 8 shadowing opportunities (minimum of 4 hours total) prior to counseling participants All other PCs: 4 hours of shadowing opportunities annually Posted to LASS > Breastfeeding Peer Counseling Page > Resources > CDPH/WIC BFPC Program Guidance Manual

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 8 of 16 January 21, 2025 Local Vendor Liaison Training Name & Authority Who must complete When it must be completed Resources and Options for completing training L1. Local Vendor Liaison (LVL) training Authority: SOW Attachment 1 Task 6 Local Vendor Liaison New LVLs: Attend New LVL Onboarding Training within 2 months after receiving assignment and prior to conducting Technical Assistance for WIC authorized vendors. All LVLs: Annually (once each calendar year); and once every four months prior to the beginning of a new assignment. Posted to LASS > Local Vendor Liaison Page > LVL Assignments &Training L2. Vendor Training Authority: SOW Attachment 1 Task 6 Local Vendor Liaison Once each contract period Vendor Education or email WICLVL@cdph.ca.gov to request attendance to a Vendor Training Baby Behavior Training Name & Authority Who must complete When it must be completed Resources and Options for completing training C1. Baby Behavior Basics Authority: WIC WIN 2021-44 WPPM 600-10 Direct Service Within 12 months of hire PCs and Nutrition Educators: Before attending the Level 2 USDA WIC BF Curriculum Virtual Training and within 12 months of hire Baby Behavior Basics Course is located on cawiclearning.litmos.com

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid

Revised California WIC Policy and Procedure Manual Page 9 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training C2. Baby Behavior Participant Education Training Authority: WIC WIN 2021-44 WPPM 600-10 Nutrition Educators New staff educators prior to teaching the following mandatory classes: Understanding Your Baby’s Behavior or Let’s Talk: Newborn Feeding Secrets and Understanding Your Baby’s Cues Staff Training for Participant Education: Prenatal Education and Early Infancy and Staff Training for Let’s Talk: Newborn Feeding Secrets. Posted to LASS > Staff Training > Baby Behavior Page Nutrition Education and Counseling Skills Training Name & Authority Who must complete When it must be completed Resources and Options for completing training N1. Participant Centered Education Authority: SOW VENA NSS Nutrition Educators Encouraged but not required for Peer Counselors Within 12 months of hire Note: Nutrition Educators new to WIC who are not required to complete the WNA Training in its entirety must receive PCE training by completing WNA Training Task IV or equivalent PCE training. WNA Training Task IV meets the minimum PCE training requirement for the WNA Trainee. See N2 for additional resources for ongoing PCE training.

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid

Revised California WIC Policy and Procedure Manual Page 10 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training N2. Participant Centered Education—modules for use at the local agency Recommended but not required Nutrition Educators (Optional) These CBT and in-service modules are not mandatory but LAs are encouraged to offer as needed to reinforce PCE principles and practices Participant Centered Services eLearning modules are located on cawiclearning.litmos.com Posted on LASS > Staff Training > Participant Centered Education PCE Individual Facilitated Modules Designed to be facilitated by local agency trainer N3. WIC Nutrition Assistant (WNA) certification training Authority: WPPM 130-90 SOW Nutrition Educators Candidate must complete all tasks prior to receiving certification. Average time needed ranges from 6-12 months Exempt: RD/RDN/RDE/DN/RN are CPAs and do not require WNA Certification. Nutrition competencies must be evaluated, and additional training completed as needed to meet competencies. For WNA manual tasks that are required, refer to New Nutritionist Checklist Posted to LASS > Staff Training > WNA Training and Resources Page WNA certificate provided by CDPH/WIC must be kept on file at the LA

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid

Revised California WIC Policy and Procedure Manual Page 11 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training N4. Nutrition Services Plan (NSP) Training Authority: NSP NSS WPPM 100-02 Nutrition Educators Requirements included within the NSP Workplan and Handbook Nutrition Services Plan (NSP) posted to LASS > Nutrition Services Plan Page Any training designated within the NSP must be completed within the Federal Fiscal Year (FFY) for the NSP N5. Depression Screening Authority: WPPM 700-02 Direct Service Within 6 months of hire Posted to LASS > Staff Training > Depression Screening Page Nutrition educators must complete all components of the training. Overview without practice is sufficient for other direct service staff. N6. Maternal, infant and child Nutrition topics Authority: SOW NSP NSS Standard 7 & 8 Direct Service Minimum of 8 hours annually, with a minimum of 4 hours breastfeeding topic training (same as B6) and 4 hours of current nutrition topics Based on a Learning Needs Assessment and staff observations, and emerging nutrition topics. These skill-building and learning opportunities will support staff roles and responsibilities so they are able to provide accurate and relevant information and education to participants as appropriate. The training content provided is based on the staff member’s scope of practice. N7. Infant Formula Training Nutrition Educators Must complete prior to providing infant services LASS > Staff Training > Infant Formula Basics

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 12 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training N8. Therapeutic Formula Course All DNs, RDNs, RNs Must complete prior to authorizing therapeutic formula or WIC Eligible Nutritionals Therapeutic Formula training course is located on cawiclearning.litmos.com Basic Skills / WIC Program Operations Training Name & Authority Who must complete When it must be completed Resources and Options for completing training S1. WIC WISE Clinic Training a. Computer-Based Training (CBT) b. Instructor-Led Training (ILT) or equivalent training Authority: SOW Direct Service a. CBTs – must complete prior to attending ILTs or equivalent training b. ILTs or equivalent training - Within 3 months of hire a. CBT access is located on cawiclearning.litmos.com b. Register for ILTs on LASS > Staff Training > WIC WISE Page Go to LASS > Staff Training Tile > WIC WISE Page for training options. Equivalent training: covers all topics in CDPH/WIC ILTs and adequately prepares staff to use WIC WISE S2. WIC WISE Admin Training a. Computer-Based Training (CBT) b. Instructor-Led Training (ILT) or equivalent training Authority: SOW All staff who are responsible for WIC WISE admin duties a. CBTs – must complete prior to attending ILTs or equivalent training b. ILTs or equivalent training – complete prior to receiving WIC WISE permissions for access to Admin module a. CBT access is located on cawiclearning.litmos.com b. Register for ILTs on LASS > Staff Training > WIC WISE Page Go to LASS > Staff Training Tile > WIC WISE Page for training options. Equivalent training: covers all topics in CDPH/WIC ILTs and adequately prepares staff to use WIC WISE

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 13 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training S3. WIC WISE Reporting a. Clinic Module and/or b. Admin Module Authority: WPPM 100-01 Staff who have appropriate roles and permissions to generate WIC WISE reports Before generating reports in WIC WISE Materials and recordings posted to LASS: • Data and Research > Data and Integrity Home Page. • WIC WISE Report QRG posted to LASS > Data and Research > WIC WISE Report Resources > WIC WISE Reports QRG S4. WIC Reporting, Analytics and Data (WRAD) Any staff needing to run trend reports and create advanced data reports. Staff must have a WIC WISE login Before using WRAD, it requires completion of WRAD Viewer Training Materials and recordings posted to LASS > Data and Research > WRAD Resources Page Access to WRAD requires WIC Director approval as well as approval from CDPH/WIC to assess data analytical skills and experience. An approved user will be assigned either a Viewer or Explorer role. S5. Hemoglobin Screening Authority: SOW All staff who are authorized to do hemoglobin screening Before administering hemoglobin screening to a WIC participant Appropriate training based on device and screening system (invasive vs non- invasive) used by LA. For example, LASS> Staff Training > Pronto Page

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 14 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training S6. Measuring height and weight Authority: SOW All staff authorized to collect anthropometric measurements Before weighing and measuring WIC participants Suggested resource: Go to LASS > Staff Training > WNA > WIC Training Manual > WNA Manual, Task III, Module B Suggested resource: Anthropometric Course is located on cawiclearning.litmos.com S7. Care Plan Documentation Authority: WPPM 400-07 SOW NSS Standard 7 & 14 Nutrition Educators WNA candidates receive this as part of their training. Newly hired non-WNA educators, e.g. RD, RDE, DN, must complete within 3 months of hire. Posted to LASS > Staff Training > Nutrition Assessment and Documentation Completing the Nutrition Assessment Basics course located on cawiclearning.litmos.com also fulfills this requirement. S8. Participant Goal Setting Authority: VENA Nutrition Educators WNA candidates receive this as part of their training. Newly hired non-WNA educators, e.g. RD, RDE, DN, must complete within 3 months of hire. Choose at least one training option Posted to LASS > Staff Training > Goal Setting Completing the Nutrition Assessment Basics course located on cawiclearning.litmos.com also fulfills this requirement. S9. Mandated Reporter Training Authority: WPPM 120-30 Direct Service Within 3 months of hire Suggested resource: Training available from the California Department of Social Services Child Abuse Mandated Reporter Training

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised California WIC Policy and Procedure Manual Page 15 of 16 January 21, 2025 Training Name & Authority Who must complete When it must be completed Resources and Options for completing training S10. Sexual Orientation and Gender Identity (SOGI) Training Authority: AB-959 Nutrition Educators Prior to counseling participants LASS > Staff Training > SOGI Training Page S11. Customer Service Training New employee training on WIC services and customer service Authority: NSS Standard 2 Direct Service Within 3 months of hire LASS > Staff Training > WNA > WIC Training Manual > Task I Mod A LASS > Staff Training > Virtual Counseling and Classes • Video Conferencing Training • Providing Education by Phone Training Other Resources Coming Soon Descriptions of Staff Categories ALL STAFF: Personnel or sub-contractors including all WIC staff, managers, administrators, interns, students, and volunteers, including short term, who are responsible for the ongoing conduct of WIC program operations. Includes personnel directly connected with the administration or enforcement of the program including persons investigating or prosecuting violations in the WIC Program under Federal, State, or local authority. This is the most inclusive category. EXEMPTIONS: Any staff person who does not have any contact or potential contact with applicants/participants or access to information in WIC WISE is not required to complete any trainings. This includes operational personnel who do not certify or serve WIC applicants, participants, and administrators who do not directly supervise WIC staff. Example: An accountant that works in an administration office and has no contact with applicants/participants. DIRECT SERVICE: All staff or volunteers who interact directly or indirectly with WIC participants. Includes phone staff and clerks; Peer Counselors; staff contracted to provide breastfeeding support (e.g. IBCLC or other lactation support sub-contractors); nutrition

REQUIRED TRAININGS FOR EMPLOYEES WPPM #1000-30 Job Aid Revised January 21, 2025 California WIC Policy and Procedure Manual Page 16 of 16 educators including WNAs, RDs, DNs, interns, students, site managers, WIC directors. Local agencies are encouraged—but not required—to offer the Direct Service trainings to staff who are housed at WIC and provide WIC services but who are paid through other funding sources such as Nutrition Education and Obesity Prevention (NEOP), First Five, etc. LOCAL VENDOR LIAISON: Local agencies designate one or more staff to fill this position. The Local Vendor Liaison (LVL) provides technical assistance and serves as a local resource for WIC authorized vendors. NUTRITION EDUCATORS: This includes all staff designated as Competent Professional Authorities who provide (or may potentially provide) any amount of individual or group nutrition and/or health education to WIC participants. Includes WNA in training, WNA, RD, DN, dietetic interns, lactation consultants. PEER COUNSELOR: Peer Counselors who function under the PC-only model. Peer Counselors who are PC/WNA must meet all training associated with being a PC as well as all those required of WNAs.