Family Representative & Caretaker WPPM #1000-130 JOB AID

Revised California WIC Policy and Procedure Manual Page 1 of 2 Oct 1, 2021 I. WIC Services No. Tasks Family Representative Caretaker 1 Attend Program Orientation and share information learned with designated caretaker(s), if any Y N 2 Sign forms at certification and recertification Y Y 3 Can complete initial certification, mid- certification, recertification, and high risk appointments for infants/children Y Y 4 Can receive/complete nutrition education Y Y 5 Can complete nutrition assessment for an infant or child Y Y 6 Can request transfers to another clinic or state Y N 7 Can add or remove a caretaker Y N 8 Can use WIC card as identification during appointments Y N 9 Can request to discontinue WIC services Y N II. WIC Card and Benefits Issuance and Replacement No. Tasks Family Representative Caretaker 1 Can set up the EBT account in WIC WISE Y Y 2 Can change mailing address Y Y 3 Can get a replacement WIC Card Y Y 4 Can set PIN Y Y Other parent only 5 Can change PIN Y Y Other parent only

Family Representative & Caretaker WPPM #1000-130 JOB AID

Revised California WIC Policy and Procedure Manual Page 2 of 2 Oct 1, 2021 No. Tasks Family Representative Caretaker 6 Can get a second WIC Card N N 7 Get education and instructions on WIC Card and PIN security Y Y 8 Can shop with activated WIC Card Y Y 9 Can inquire about Food Benefits, Benefits History, and Food Balance Y Y 10 Can ask to change food prescriptions Y Y 11 Can report lost/stolen card Y Y 12 Can request replacement card in person Y Y 13 Can request replacement card to be sent by mail Y Y 14 Can request for remote benefits issuance Y Y