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All County Letter No. 24-55 Page Four

TM44-315O (07/24) – NOA message – Grant Increase/Law Change – This NOA message was created to send to cash assistance AUs when their grant increases due to the MAP change. Instructions for use of the NOA message are included on the TM44-315O. This message is required with no substitutes permitted to the language. The CWDs must fill in case-specific information as instructed.

Required Form – No Substitutes Permitted

Both the TEMP 2250 and the TM44-315O are Required Forms – No Substitutes Permitted. Forms in this category are required forms that the CWD may not modify or restructure. However, overprinting or reformatting under the conditions outlined in Operations Manual Section 23-400.211, Overprinting Required Forms, and Section 23- 400.212, Electronic Data Processing (EDP) Modifications, is permitted.

COPIES AND TRANSLATIONS

Forms referenced in this letter are available on the CDSS Forms/Brochures webpage. When CDSS completes all translations of a form, they are posted on the Translated Forms and Publications webpage. When made available by CDSS, forms translated into an individual’s preferred language must be provided to the individual pursuant to Manual of Policies and Procedures (MPP) Section 21-115.2. For questions on translated materials, please contact Language Services at (916) 651-8876. If translations are not available, recipients who have elected to receive materials in languages other than English should be sent the English version of the form or notice along with the GEN 1365-Notice of Language Services and a local contact number.

Per Government Code Section 7290, et seq., the CWDs must ensure that effective bilingual services are provided. This requirement may be met through utilization of paid interpreters, qualified bilingual employees, and qualified employees of other agencies or community resources. These services must be provided, free of charge, to the applicant/participant. If CDSS does not provide translations of a form, it is the county’s responsibility to read and interpret the form if an applicant or recipient requests it.

Additionally, the CWDs must provide auxiliary aids and services to persons who are deaf or hearing impaired, or persons with impaired speech, vision, or manual skills, where applicable. More information regarding provisions for services to applicants and recipients who have limited English proficiency or who have disabilities can be found in MPP Section 21-115 and ACL 19-45.