7 Coordination, 2605(b)(4) - Assurance 4
7.1 Describe how you will ensure that the LIHEAP program is coordinated with other programs available to low-income households (TANF, SSI, WAP, etc.). Joint application for multiple programs (indicate programs included) Intake referrals to/from other programs (indicate programs included) Intake to/from other programs such as CSBG and Weatherization. One - stop intake centers Other - Describe: ADES will continue its policy of cooperation, coordination, and information exchange with the Arizona Department of Housing, Federal Resources, Community Services Block Grant (CSBG) providers, Social Security Administration, and any other Energy Programs in order to minimize duplication of services and maximize services available to eligible clients. Cooperation and coordination is in the form of formal and informal meetings, coordination of contracting procedures and contractors, exchange of significant correspondence, and joint planning. The same Administration within the Department administers funding from CSBG, Social Services Block Grant (SSBG), LIHEAP, and Temporary Assistance to Needy Families (TANF). Coordination between the block grant programs occurs regularly to ensure the needs of low- income households are addressed. The LIHEAP Weatherization Program is administered by the Arizona Department of Housing. ADES collaborates with Community Action Agencies (CAAs) to maximize the utilization of community resources and benefits for eligible clients by utilizing a Community Navigation model. Through the Community Navigation model, the CAAs will focus on intake services and ongoing case management. Approved personnel of Community Action Agencies may also review and make determinations on LIHEAP applications in their service area, as delegated by ADES, and subject to ADES oversight. The goal of the Community Navigation model is to assist clients by connecting them to resources and benefits that meet their needs. Additionally, ADES has begun to partner with non-CAA organizations, such as non-profit Community Health Centers, to provide LIHEAP Intake through Community Navigation on a volunteer basis. ADES will utilize zip code and census data to identify gaps in service areas and eliminate provider deserts. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.