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State Median Income (SMI): Guideline used to assess income eligibility in relation to Household size. Vendor: A company that delivers fuel in bulk or sells portable energy, such as oil, liquid gas, wood, pellet, etc., or provides electricity, water, or natural gas continuously via wire or pipes. Valid Application: A completed application that is signed by the Applicant. Welfare Fraud: As defined by A.R.S. § 46-215(A), “A person commits Welfare Fraud if the person knowingly obtains by means of a false statement or representation, by impersonation or by other fraudulent device any of the following: 1. Assistance or service to which the person is not entitled. 2. Assistance or service greater than that to which the person is entitled. 3. Payment of any forfeited installment grant, or aids and abets in buying or in any way disposing of the property of a recipient of assistance or service without the consent of the department.”

VI. STANDARDS A. Eligibility for LIHEAP 1. An Applicant must require assistance with payment of energy-related expenses. Expenses include: a. Approved Energy Utility fees and costs, including: i. Bills; ii. Deposits and connection fees; iii. Arrearages; and iv. Restoration of Energy Utility services (including payment of reconnection charges, fees, and penalties). b. Temporary Emergency Shelter if necessary due to a county-declared energy-related crisis. i. Regular LIHEAP eligibility and documentation requirements are not necessary to receive Temporary Emergency Shelter assistance. c. Portable Fuel expenses for heating/cooling. 6 of 41