wwparcel.html FAA5.A Work Registration (WORW) 01 WORW - Purpose 02 CA Work Programs 03 Jobs Basic A CA Jobs Program Preliminary Orientation (JPPO) .01 JPPO FAA Procedures B CA Jobs Work Program Requirements C CA Jobs Exemptions .01 CA Jobs Exempt – Age .02 CA Jobs Exempt - Tribal NEW .03 CA Jobs Exempt - CA GD .04 CA Jobs Exempt – Age 18 - Not Referred .05 CA Jobs Exempt – Working in Unsubsidized Employment .06 CA Jobs Exempt – Cuban or Haitian Entrants D CA Jobs Mandatory Referrals .01 Refugee .02 Referred Mandatory .03 Employed .04 Felony Drug Conviction .05 Fleeing Felon .06 Victims or Survivors of Domestic Violence, Sexual Harassment, Sexual Assault, or Stalking E Informing Mandatory Referrals F Changes in Jobs Participation Status G Jobs Responsibilities .01 Jobs Selection .02 Jobs Noncompliance .03 Ending Jobs Sanctions 04 Two Parent Employment Program (TPEP) Jobs 05 Tribal Native Employment Works (NEW) A FAA NEW Responsibilities .01 Providing NEW Information .02 NEW Referrals .03 NEW Maintenance .04 Communicating With NEW B Tribal Responsibilities .01 NEW Programs .02 Participation Status .03 Monitoring Compliance .04 Reporting NEW Changes C Special NEW Procedures .01 A Move Related to NEW .02 A Move Unrelated to NEW .03 A Move From a Non-NEW Area to a NEW Service Area D Noncompliance with NEW FAA5.B Benefit Calculation Amounts 01 FFY 2026 NA COLA Changes FAA5.I Determining Benefits 01 Determining NA Benefits A NA Eligibility and Benefit Determination Policy Verification Legal Authorities B NA Categorical Eligibility Policy Verification Legal Authorities C Disqualified NA Participant’s Effect on the NA Benefit Amount Policy Examples Legal Authorities D NA Approval Periods Policy Legal Authorities E NA Transitional Benefit Assistance (TBA) Policy Verification Legal Authorities 02 Determining CA Benefits A CA Benefit Determination Policy Verification Examples Legal Authorities B CA Payment Standard (A1/A2) Policy Verification Legal Authorities C Whose Income Effects the CA Benefit Amount Policy Legal Authorities D Transitional Child Care (TCC) Policy Verification Legal Authorities E Tribal TANF Eligibility Determination Policy Verification Legal Authorities 03 Expenses A Shelter Expenses and Deduction Policy Verification Examples Legal Authorities B Dependent Care Expense Policy Verification Legal Authorities C NA Child Support Expense Policy Verification Legal Authorities D NA Utility Expenses and Allowances Policy Verification Examples Legal Authorities E NA Medical Expenses and Deduction Policy Verification Legal Authorities FAA5.J Benefit Replacement and EBT Cards 01 Supplemental Payments and Restored Benefits Policy Legal Authorities 02 Replacement of Benefits A Replacement Issuance of Stolen Benefits Policy Legal Authorities B Replacement Issuance of Used NA Benefits Policy Verification Legal Authorities 03 Electronic Benefit Transfer (EBT) QUEST Card Policy Legal Authorities 04 Special Participant EBT Usage Policy Legal Authorities 05 EBT Benefit Issuance and Availability Policy Legal Authorities FAA5.K Using Benefits 01 General EBT Usage for NA Policy Legal Authorities 02 NA Farmer's Market Project Policy Legal Authorities 03 NA Restaurant Meals Program Policy Legal Authorities 04 General EBT Usage for CA Policy Legal Authorities 05 Online EBT Purchasing Policy Legal Authorities FAA5.A Work Registration (WORW) 01 WORW - Purpose 02 CA Work Programs 03 Jobs Basic A CA Jobs Program Preliminary Orientation (JPPO) .01 JPPO FAA Procedures B CA Jobs Work Program Requirements C CA Jobs Exemptions .01 CA Jobs Exempt – Age .02 CA Jobs Exempt - Tribal NEW .03 CA Jobs Exempt - CA GD .04 CA Jobs Exempt – Age 18 - Not Referred .05 CA Jobs Exempt – Working in Unsubsidized Employment .06 CA Jobs Exempt – Cuban or Haitian Entrants D CA Jobs Mandatory Referrals .01 Refugee .02 Referred Mandatory .03 Employed .04 Felony Drug Conviction .05 Fleeing Felon .06 Victims or Survivors of Domestic Violence, Sexual Harassment, Sexual Assault, or Stalking E Informing Mandatory Referrals F Changes in Jobs Participation Status G Jobs Responsibilities .01 Jobs Selection .02 Jobs Noncompliance .03 Ending Jobs Sanctions 04 Two Parent Employment Program (TPEP) Jobs 05 Tribal Native Employment Works (NEW) A FAA NEW Responsibilities .01 Providing NEW Information .02 NEW Referrals .03 NEW Maintenance .04 Communicating With NEW B Tribal Responsibilities .01 NEW Programs .02 Participation Status .03 Monitoring Compliance .04 Reporting NEW Changes C Special NEW Procedures .01 A Move Related to NEW .02 A Move Unrelated to NEW .03 A Move From a Non-NEW Area to a NEW Service Area D Noncompliance with NEW FAA5.B Benefit Calculation Amounts 01 FFY 2026 NA COLA Changes FAA5.I Determining Benefits 01 Determining NA Benefits A NA Eligibility and Benefit Determination B NA Categorical Eligibility C Disqualified NA Participant’s Effect on the NA Benefit Amount D NA Approval Periods E NA Transitional Benefit Assistance (TBA) 02 Determining CA Benefits A CA Benefit Determination B CA Payment Standard (A1/A2) C Whose Income Effects the CA Benefit Amount D Transitional Child Care (TCC) E Tribal TANF Eligibility Determination 03 Expenses A Shelter Expenses and Deduction B Dependent Care Expense C NA Child Support Expense D NA Utility Expenses and Allowances E NA Medical Expenses and Deduction FAA5.J Benefit Replacement and EBT Cards 01 Supplemental Payments and Restored Benefits 02 Replacement of Benefits A Replacement Issuance of Stolen Benefits B Replacement Issuance of Used NA Benefits 03 Electronic Benefit Transfer (EBT) QUEST Card 04 Special Participant EBT Usage 05 EBT Benefit Issuance and Availability FAA5.K Using Benefits 01 General EBT Usage for NA 02 NA Farmer's Market Project 03 NA Restaurant Meals Program 04 General EBT Usage for CA 05 Online EBT Purchasing
(ca-benefit-determination)Arizona DES FAA5: A CA Benefit Determination#
(ca-benefit-determination)(block-1)CA Benefit Determination#
This section identifies how CA eligibility and benefit amounts are determined.
(ca-benefit-determination)(block-2)Policy#
Under Title IV-A of the Social Security Act, federal funds are available in block grants to states for the purpose of providing temporary CA to needy families with eligible dependent children.
Quick Access Menu:
● CA Payment Determination.
● CA Needy Family Test.
● CA Payment Standard Test.
● CA Earned Income Deductions.
● CA Payments Under 10 Dollars.
● CA Initial Month Special Rules.
● CA Approval Periods.
(ca-benefit-determination)(block-3)CA Payment Determination#
(ca-jobs-exempt-age)Arizona DES FAA5: .01 CA Jobs Exempt - Age#
(ca-jobs-exempt-age)(block-1)CA Jobs Exempt – Age#
REVISION 07 (01/01/09 – 03/31/09)
(01/01/09 – 03/31/09)
All dependent children under the age of 18 are exempt from Jobs Program participation.
Dependent children that are age 18, and meet CA Student criteria are also exempt from Jobs Program participation.
NOTE For a child that is age 18 and does not meet CA Student criteria, see Age 18 – Not Referred .
Key AG in the PAR/EXEM field on WORW.
EXCEPTION A minor parent who is the head of household or the spouse(g) of the head of household is not exempt. Key RM in the PAR/EXEM field on WORW.
EXCEPTION
(ca-jobs-exempt-age-18-not-referred)Arizona DES FAA5: .04 CA Jobs Exempt - Age 18 - Not Referred#
(ca-jobs-exempt-age-18-not-referred)(block-1)CA Jobs Exempt – Age 18 - Not Referred#
REVISION 14 (10/01/10 –12/31/10)
(10/01/10 –12/31/10)
A child that is age 18 and does not meet CA Student criteria is exempt from Jobs Program participation until the month after they turn age 18.
To exempt the child that is age 18 and does not meet CA Student criteria from the Jobs Program, complete the following:
● Key NR in the PAR/EXEM field on WORW.
● Authorize benefits and copy details through the month the child turns age 18.
● Key OU in the CA PT field on SEPA for the first day of the month following the month the child turns age 18, allowing for NOAA when applicable.
EXCEPTION A minor parent, age 18, who is the head of household or the spouse of the head of household, is not exempt. Key RM in the PAR/EXEM field on WORW.
EXCEPTION
(ca-jobs-exempt-ca-gd)Arizona DES FAA5: .03 CA Jobs Exempt - CA GD#
(ca-jobs-exempt-ca-gd)(block-1)CA Jobs Exempt - CA GD#
REVISION 47 (01/01/19 - 12/31/19)
(01/01/19 - 12/31/19)
Grant Diversion budgetary units are exempt from Jobs work requirements.
Key GD in the PAR/EXEM field on WORW for participants who are in the Grant Diversion budgetary unit and have no other work program exemptions .
(ca-jobs-exempt-cuban-or-haitian-entrants)Arizona DES FAA5: .06 CA Jobs Exempt - Cuban or Haitian Entrants#
(ca-jobs-exempt-cuban-or-haitian-entrants)(block-1)CA Jobs Exempt – Cuban or Haitian Entrants#
REVISION 51 (01/01/23 - 12/31/23)
Cubans or Haitians classified as Cuban or Haitian Entrants under Section 501(e) of the Refugee Education and Assistance Act of 1980 are considered qualified noncitizens. Cuban or Haitian Entrants with the approved parolee status are eligible to apply for employment authorization. However, this is not an automated process. To apply for an Employment Authorization Document (EAD), the USCIS Application for Employment Authorization (I-765 Form) must be submitted. An EAD is required to be employment authorized.
Due to the backlog, receiving an EAD for Cuban or Haitian Entrants may take longer than expected.
Cuban or Haitian Entrants who do not have the EAD and are CA mandatory Jobs referrals are temporarily exempt from referring to the Jobs Program.
Key HC in the PAR/EXEM field on WORW.
NOTE The participant must inform FAA no later than the tenth calendar day(g) following the month they receive an EAD. Upon receiving the confirmation, FAA staff must update the HC CA Work Registration Exemption Code to RP, and the participant must comply with Jobs. See CA Jobs Mandatory Referrals .
(ca-jobs-exempt-tribal-new)Arizona DES FAA5: .02 CA Jobs Exempt - Tribal NEW#
(ca-jobs-exempt-tribal-new)(block-1)CA Jobs Exempt - Tribal NEW#
REVISION 40 (02/01/16 – 03/31/16)
(02/01/16 – 03/31/16)
An enrolled tribal member who resides within the geographic area specified by a tribe as its Native Employment Work ( NEW ) Program area is exempt from Jobs participation. Key RT in the PAR/EXEM field on WORW.
(ca-jobs-exempt-working-in-unsubsidized-emp)Arizona DES FAA5: .05 CA Jobs Exempt - Working in Unsubsidized Employment#
(ca-jobs-exempt-working-in-unsubsidized-emp)(block-1)CA Jobs Exempt – Working in Unsubsidized Employment#
REVISION 39 (12/01/15 –01/31/16)
(12/01/15 –01/31/16)
A participant who is working in unsubsidized employment(g) is exempt from Jobs Program Participation when all of the following apply:
● Working an average of 30 hours or more per week
● Paid at least minimum wage
● Employment lasts at least 30 days
(ca-jobs-mandatory-referrals)#
D CA Jobs Mandatory Referrals CA Jobs Mandatory Referrals REVISION 51 (01/01/23 – 12/31/23) Refer the following CA participants to the Jobs Program (unless Jobs exempt ): ● Employed (EM Jobs Referral Code) ● Felony Drug Conviction (FE Jobs Referral Code) ● Fleeing Felon (FE Jobs Referral Code) ● Referred Hopi (RH Jobs Referral Code) ● Referred Mandatory (RM Jobs Referral Code) ● Referred Pascua Yaqui (RT Jobs Referral Code) ● Refugee (RP Jobs Referral Code) ● Victims or Survivors of Domestic Violence, Sexual Harassment, Sexual Assault, or Stalking (RB Jobs Referral Code) (See JPPO FAA Requirements ) A Jobs referral may be needed for a new or renewal application or when a change is reported. The following are the descriptions of different Jobs referral codes and directions regarding when to contact the DERS Helpdesk for referrals that show an error message in AZTECS: ● When the first two digits under the JOBS CODE field on the WORW screen shows any of the following, the case is closed in the Jobs Program: 03 08 19 26 30 ● When the first two digits are 98 then the mandatory participant has been referred to the Jobs Program, no additional referral is needed. ● When the first two digits show any of the following then the participants are already active in the JAS, no additional referral is needed: 00 01 02 10 12 14 18 22 23 24 27 50 53 54 55 99 When the case is closed in the Jobs Automated System (JAS), AZTECS displays the following message: “Client is Active in Jobs – Referral Not Created.” When this message displays in AZTECS and the Jobs Code field on the WORW shows a closed status code 03, 08, or 30, send an email to [email protected] . Complete all of the following when sending the email: ● Email Subject line: "JAS referral issue - Active in JAS" ● In the body of the email, include the AZTECS client ID and name of the participant. DERS Help desk resolves the issue on the same day it is elevated. This site works best with JavaScript enabled
(ca-jobs-program-preliminary-orientation-jppo)Arizona DES FAA5: A CA Jobs Program Preliminary Orientation (JPPO)#
(ca-jobs-program-preliminary-orientation-jppo)(block-1)CA Jobs Program Preliminary Orientation (JPPO)#
REVISION 51 (01/01/23 - 12/31/23)
(01/01/23 - 12/31/23)
All new CA participants who are CA Jobs mandatory referrals are required to complete the Jobs Program Preliminary Orientation (JPPO) before CA approval.
Participants complete the JPPO compliance with an FAA worker using one of the following methods:
● Jobs Program Preliminary Orientation (JPPO) (FAA-1808A) Video
● Jobs Program Preliminary Orientation (JPPO) (FAA-1807A) Audio
● Jobs Program Preliminary Orientation (JPPO) (FAA-1806A) Script
The JPPO Compliance Video, Audio, or Script provides new CA participants information about the following:
● The Jobs Program
● Jobs Participation Requirements
● Jobs Work and Training Activities
● Jobs Supportive Services
The JPPO Compliance Video, Audio, or Script are located in the DES Document Center in English and Spanish.
The compliance requirement is met when the script titled “Jobs Program Preliminary Orientation (JPPO)” is read to the participant in English or their spoken language. To contact a translator directly, see Language Line Solutions . For more information on translation services, see A Translator is Needed under the Right To Request Translation Services. For participants requesting accommodations due to a visual impairment, large print version of the script is also available in the Document Center. For the hearing impaired, the script can be printed and provided to the participant.
The JPPO requirement does not apply to the following:
● Two Parent Employment Program (TPEP)
● Hopi Family assistance Program (HFAP)
● Salt River Pima-Maricopa Indian Community (SRPMIC) Life Enhancement and Resource Network (LEARN)
NOTE The Tribal TANF Programs have their own preapproval compliance requirement .
● Grant Diversion participants
● Participants that meet a CA Jobs Exemption
See JPPO FAA Procedures for instructions on completing the JPPO Pre-Compliance.
(ca-jobs-work-program-requirements)Arizona DES FAA5: B CA Jobs Work Program Requirements#
(ca-jobs-work-program-requirements)(block-1)CA Jobs Work Program Requirements#
REVISION 51 (01/01/23 – 12/31/23)
(01/01/23 – 12/31/23)
All of the following are required to participate in the Jobs Program unless exempt:
● All CA participants
● CA participants disqualified due to being a fleeing felon
● CA participants disqualified due to a felony drug conviction
(See CA Jobs mandatory referrals , JPPO FAA Requirements , and CA Jobs exemptions )
To locate the closest Jobs office to the participant, see Jobs Program Contact Information .
NOTE The contact information on the TANF Jobs website is for participant use only. FAA staff should not contact Jobs using any of those communication methods.
(ca-payment-standard-a1-2fa2)#
B CA Payment Standard (A1/A2) CA Payment Standard (A1/A2) Policy Verification Legal Authorities The CA Payment Standard is used to determine the maximum CA benefit amount. Policy A1 and A2 are the two payment standards for CA which determine the CA payment level. A1 CA Payment Standard The A1 standard is used when any of the following apply: ● When the budgetary unit has an obligation to pay a shelter cost, including any of the following: Homeowner association fees Mobile home space or taxes Mortgage Property taxes (residence or property) Rent (residence or property) ● The participant is on a lease and residing in a housing unit subsidized by a local, state, tribal, or the federal government (i.e., public or subsidized housing). Federal government subsidy includes credits or cash allowances. NOTE The A1 payment standard applies regardless of whether a participant has any obligation to pay a portion of the rent. ● The participant works in exchange for rent (in kind income). ● The participant has shelter costs paid by a third party for fewer than three months. ● A participant in the military receives Basic Allowance for Housing (BAH). NOTE Military allowances are shown on the Leave and Earnings Statement (LES) as additions and deductions. ● The participant who has the shelter cost obligation is in foreclosure action, and the mortgage company accepts back payments. ● The following do not require a shelter cost obligation: Kinship Care (KS) cases. Kinship Foster Care (KF) cases. Legal Permanent Guardian (LPG) cases. The annual A1 payment standard is 36% of the 1992 Federal Poverty Level (FPL). (See the A1 Standard Table - CA for the monthly payment standard.) A2 CA Payment Standard The A2 standard is used when any of the following apply: ● The budgetary unit is not obligated to pay shelter costs. ● The shelter costs are paid on an ongoing basis by a third party for three consecutive months or more. NOTE FAA uses the A1 payment standard when the participant is on a lease in a housing unit subsidized by a local, state, tribal, or the federal government. ● The budgetary unit has an obligation to pay shelter costs but fails to provide verification of the cost. (See Verification for verification requirements.) ● The budgetary unit is not eligible for the A1 Payment Standard. The annual A2 Payment Standard is 23% of the 1992 Federal Poverty Level (FPL). (See the A2 Standard Table - CA for the monthly payment standard.) Verification The obligation to pay a shelter expense for A1 must be verified when any of the following occur: ● New application when originally requesting CA or after a lapse in CA benefits ● Three years from the date the expenses were last verified when the case is ongoing. NOTE When the three-year period expires before the approval period ends, shelter expenses are verified at the next renewal. ● A change of address is reported. ● A change from A2 to A1 is reported. ● Information is questionable(g) . A1 Verification Verification that can be used for the A1 Payment Standard includes any of the following: ● Rent receipt ● Landlord's statement ● Lease agreement ● Mortgage records, receipts, or payment booklet ● Housing assistance payments (HAP) contract or agreement ● Tax assessment notice ● Verification of Living Arrangements/Residential Address (FAA-0065A) form ● Collateral contact to any of the following: Landlord Leasing agent Mortgage company Tax assessor's office NOTE Collateral contact can only be made to clarify documented verification or when the participant is unable to obtain the verification and asks for assistance. A2 Verification Verification is not required to verify the A2 Payment Standard when the participant states they do not have an obligation to pay shelter expense. Legal Authorities AAC R6-12-701 AAC R6-12-702 AAC R6-12-703 AAC R6-12-704 AAC R6-12-705 AZ State TANF Plan Prior Policy last revised 10/27/2025 effective 09/02/2025 This site works best with JavaScript enabled
(dependent-care-expense)Arizona DES FAA5: B Dependent Care Expense#
(dependent-care-expense)(block-1)Dependent Care Expense#
Dependent care expenses are payments for the care of a child or incapacitated adult.
(dependent-care-expense)(block-2)Policy#
Quick Access Menu:
● NA Dependent Care
● CA Dependent Care
(dependent-care-expense)(block-3)NA Dependent Care#
Dependent care expenses billed for the care of any of the following are allowable:
● A dependent child under the age of 18.
● An incapacitated adult when the cost is not a medical expense. (See NA Medical Expenses for a list of medical expenses.)
The dependent care expense is only allowable when it is necessary to complete one of the following:
● Seek, accept, or continue employment
● Participate in NA Employment & Training activities
● Attend training or pursue education to prepare for employment
NOTE Attendance in the following is also considered preparation for employment:
● High school
● GED classes
The following are allowable NA dependent care expenses:
● A registration fee that the budgetary unit is required to pay.
NOTE When the registration fee is a one-time fee, the fee is an allowable expense in the month in which it is billed. When the registration fee is a recurring fee, prorate the fee over the period of time it is intended to cover.
● Activity or meal fees that are mandatory and separate from the dependent care expense.
● Fees for care not provided due to illness or vacation but billed by the provider.
● Mandatory fees are billed for shuttle services from the provider to school.
● Alternative types of care are provided, which include any of the following:
After-school care
Special needs care
At-risk youth programs
Informal care arrangements
Adult day care or day services
● Co-payments that the budgetary unit is required to pay, even when waived by the provider.
The following are not allowed as NA dependent care expenses:
● Any portion of an expense that has been allowed as an educational expense. (See Educational Income for a list of educational expenses.)
● Costs paid to a facility or provider to pay for the education of a dependent child.
NOTE FAA contacts the facility or provider to determine whether the fees charged are for dependent care or for the education of a dependent child.
● Costs for care paid by any of the following:
Another participant in the case.
Reimbursements, including reimbursements made by Supplement Nutrition Assistance Program Career Advancement Network (SNAP CAN), Jobs, or Transitional Childcare (TCC).
Vendor Payments.
● Costs for care provided out of the home when one parent of the dependent child is in the home and meets all of the following:
Not working.
Not actively looking for work.
Meets an NA work requirement exemption and is not a work registrant. (See NA Work Requirements for more information.)
Physically capable of caring for the dependent.
● Costs paid in the form of an in-kind benefit, such as food, gas, room.
● Costs paid by a third party.
(disqualified-na-participant-s-effect-on-the-na)Arizona DES FAA5: C Disqualified NA Participant's Effect on the NA Benefit Amount#
(disqualified-na-participant-s-effect-on-the-na)(block-1)Disqualified NA Participant’s Effect on the NA Benefit Amount#
This subject includes information about how having an NA disqualified participant in the budgetary unit affects NA benefit determination and eligibility.
(disqualified-na-participant-s-effect-on-the-na)(block-2)Policy#
Special consideration is given to budgetary units(g) with a disqualified participant.
Disqualified participants are not included when determining the budgetary unit size or when assigning a benefit level.
Disqualified participants are included when determining the correct utility allowance amount for the budgetary unit.
Depending on the disqualification reason, the income and expenses of disqualified participants are counted in full or prorated to the remaining eligible participants in the budgetary unit.
Income and expenses are counted in full for a participant disqualified for any of the following reasons:
● A conviction for any of the following:
Trading NA benefits for controlled substances
Trading controlled substances for NA benefits
Trafficking NA benefits
Making fraudulent statements concerning identity or residence in order to receive multiple NA benefits
● Felony drug conviction
● Fleeing felon
● Intentional program violation (IPV)
● NA work requirement disqualification
● Nonqualified noncitizen participants with any of the following statuses:
Diplomats
Students
Tourists
Undocumented noncitizens
Visitors
Income and some expenses are prorated to the remaining eligible participants in the budgetary unit when a participant is disqualified for any of the following reasons: (See Example 1 )
● Noncompliance with the Social Security number (SSN) requirements
● Nonqualified noncitizen participants with any of the following current statuses:
Asylees
Battered Noncitizens
Deportation Withheld
Lawful Permanent Residents (LPRs) who are subject to and not meeting the five-year residency requirement
Parolees
Refugees
Special agricultural workers admitted for temporary residence
Victims of Severe Trafficking
Prorating the income distributes an even portion of the disqualified participant’s income to the participants who are eligible and receiving benefits in the budgetary unit.
The types of expenses that are subject to proration include all of the following:
● Shelter
● Dependent care
● Child support
NOTE Utility expenses are not prorated.
(na-categorical-eligibility)Arizona DES FAA5: B NA Categorical Eligibility#
(na-categorical-eligibility)(block-1)NA Categorical Eligibility#
This section identifies how Categorical Eligibility works and how it helps participants get more benefits.
(na-categorical-eligibility)(block-2)Policy#
NA categorically eligible budgetary units have certain considerations regarding the amount of countable resources owned and available to the budgetary unit when determining eligibility.
NA Categorical Eligibility (Basic or Expanded) does not exist when a participant is disqualified. (See Disqualified Participants )
Special Basic Categorical (SBC) and Special Expanded Categorical (SEC) exist when a special household meets Basic or Expanded Categorical Eligibility requirements. For information on special households, see Elderly or Have a Disability - NA Special Considerations .
For policy regarding NA categorical eligibility, see all of the following:
● Basic Categorical Eligibility (BCE)
● Expanded Categorical Eligibility (ECE)
● Categorical Eligibility Benefit Calculation
● Categorically Eligible Budgetary Units No Pay Status
(na-child-support-expense)Arizona DES FAA5: C NA Child Support Expense#
(na-child-support-expense)(block-1)NA Child Support Expense#
Child support expenses are payments made by a participant in the NA budgetary unit to a person outside the home.
(na-child-support-expense)(block-2)Allowable Deductions#
The following payments are allowable child support expenses:
● Court-ordered child support or cash medical support payments made by a participant to an agency (such as the Division of Child Support Services (DCSS)) or to the court.
NOTE When the participant pays less than the monthly court-ordered amount, only the amount paid is allowable. The allowable child or cash medical support expense cannot exceed the monthly court order unless the excess amount is due to DCSS adding arrearages to the court order.
● Recurring arrearage amounts that are being paid for additional child or cash medical support arrearages added to the court order by DCSS.
NOTE Recurring legally owed child or cash medical support arrearages are allowable only when the expense has been verified as paid.
Nonrecurring lump sum child or cash medical support expenses are allowable in the month the expense is paid. When the nonrecurring lump sum payment is more than the court order, only the court-ordered amount is allowed unless the expense includes recurring child or cash medical support arrearages or clearinghouse fees.
The participant may pay their legally owed child support or cash medical support payment to a third party in place of the cash payment in accordance with the court order. When this occurs, the payment is allowable as a child support expense for NA. Third party payments include the following:
● Mortgage payments
● Insurance payments
● Car payments
● Medical insurance and bills
The deduction amount is the lesser of the following:
● The court-ordered amount
● The verified amount actually paid
NOTE The deduction amount may be reduced when it includes payment that is not allowable. Payment of spousal maintenance (also known as alimony) is not an allowable expense.
(na-eligibility-and-benefit-determination)Arizona DES FAA5: A NA Eligibility and Benefit Determination#
(na-eligibility-and-benefit-determination)(block-1)NA Eligibility and Benefit Determination#
This section identifies how NA eligibility and benefit amounts are determined.
(na-eligibility-and-benefit-determination)(block-2)Policy#
See all of the following for policy regarding NA eligibility and benefit determination:
● NA Eligibility Determination
● NA Categorical Eligibility
● Disqualified NA Participants Effect on the NA Benefit Amount
● NA Approval Periods
● NA Transitional Benefit Assistance (TBA)
(na-eligibility-and-benefit-determination)(block-3)
(na-medical-expenses-and-deduction)Arizona DES FAA5: E NA Medical Expenses and Deduction#
(na-medical-expenses-and-deduction)(block-1)NA Medical Expenses and Deduction#
The NA medical expenses are an allowable deduction for participants who are elderly or have a disability.
(na-medical-expenses-and-deduction)(block-2)Policy#
Medical expenses are allowable as a deduction for NA budgetary units(g) with participants who are elderly or have a disability. (For additional information regarding who are considered elderly or a participant with a disability, see Budgetary Units with Special Circumstances .) The medical expenses must belong to and be billed to the participant who is elderly or has a disability.
A $35 disregard is applied to the budgetary unit’s combined medical expenses, regardless of the number of elderly or participants with a disability that are included in the case. When eligible, the budgetary unit receives one of the following medical expense deductions:
● The Standard Medical Deduction (SMD). The SMD net amount is $145 ($180 minus the $35 disregard equals $145).
● The actual amount, minus the $35 disregard when expenses are more than the $145 SMD amount.
Any of the following NA participants are eligible for a medical expense deduction when the budgetary unit’s combined out-of-pocket medical expense is greater than $35:
● Elderly participants or participants with a disability. (See Elderly or Have a Disability - NA Special Considerations for specific requirements)
● Deceased participants when all of the following requirements are met:
The deceased participant would have been eligible for the deduction in the month the expense was billed.
The remaining budgetary unit participants are legally responsible for the bill.
● Participants who are eligible for and receiving Supplemental Security Income (SSI). When the participant begins receiving SSI, allow excess medical expenses incurred from the later of the following:
The date of the NA application.
The date when SSI eligibility begins.
FAA verifies the out-of-pocket medical expenses before allowing one of the following deductions:
● At least $35.01 when using the SMD.
● All expenses when the expenses exceed $180 per month.
The higher medical expense deduction is allowed for the benefit of the budgetary unit.
(na-transitional-benefit-assistance-tba)#
E NA Transitional Benefit Assistance (TBA) NA Transitional Benefit Assistance (TBA) Policy Verification Legal Authorities NA Transitional Benefit Assistance (TBA) is intended to support a family's transition from CA to self-sufficiency. Policy NA Transitional Benefit Assistance (TBA) enhances program access and increases NA program participation for low-income families. Certain eligible NA budgetary units who no longer meet eligibility for CA, transition to TBA. TBA budgetary units are potentially eligible to receive up to five consecutive months of TBA benefits. When transitioning from Tribal TANF benefits, TBA only applies to any of the following Tribal TANF programs: ● Hopi Family Assistance Program (HFAP) ● Salt River Pima Maricopa Indian Community LEARN (SRP ‑ MIC LEARN) Quick Access Menu: ● TBA Eligibility ● TBA Closures (See NA TBA Changes for policy regarding changes to TBA budgetary units.) TBA Eligibility The NA budgetary unit is potentially eligible to receive TBA benefits when the related CA case is closed for one of the following reasons: ● Excessive Income (See NA Gross Income Test and NA Net Income Test ) ● Needy Family criteria (See CA Needy Family Test ) There is no limit to the number of times an NA budgetary unit may qualify for TBA. To be eligible for TBA, all of the following apply: ● The NA case is in Open, Received or Renewal status. NOTE When the NA case is in the last month of the approval period, the participant may be eligible for TBA without a renewal application. ● The NA benefits must be issued in the month of CA closure. NOTE Eligible no pay NA cases do not transition to TBA. ● The current CA related case is closed, and all of the following apply: The closure action is the result of information reported timely. NOTE When the information is reported untimely, the NA budgetary unit is not eligible for TBA. The CA was closed for excessive income or for not meeting needy family criteria. None of the participants in the NA budgetary unit continues to be eligible for CA. ● Participants in the NA and CA budgetary unit must be in compliance with all of the following program regulations: Social Security Enumeration process NA work requirements ● Participants in the NA and CA budgetary unit are not disqualified due to any of the following: Voluntarily quitting (VQ) a job or reducing their work effort (RWE), without good cause. An Intentional Program Violation (IPV). NOTE NA and CA participants who have served the CA sanction period or the IPV period prior to the CA case closure are potentially eligible. Fleeing to avoid prosecution, custody, or confinement after conviction of a felony. A conviction for making fraudulent statements concerning residency or identity. Receipt of a felony conviction for possession, use or distribution of illegal drugs. A violation of a condition of probation or parole imposed by federal or state law. (See Disqualified Participants ) ● Participants in the NA budgetary unit must not be convicted of any of the following: Trading NA benefits for controlled substances Trading controlled substances for NA benefits Trafficking NA benefits Budgetary units that are not eligible for TBA may continue to be eligible for regular ongoing NA benefits. NOTE When the CA case is closed due to the addition of a new participant and the new participant's income, the NA case does not transition to TBA. TBA Closures The budgetary unit is no longer eligible for TBA when any of the following occur: ● The five-month approval period ends. NOTE A Notice of Expiration (NOE) is sent to the TBA budgetary unit. ● Any participant in the TBA budgetary unit applies and is approved for CA. Verification The participant has the primary responsibility for providing verification. (See Participant Responsibilities – Providing Verification for additional policy.) Legal Authorities 7 CFR 273.10 Prior Policy last revised 12/27/2022 This site works best with JavaScript enabled
(na-utility-expenses-and-allowances)Arizona DES FAA5: D NA Utility Expenses and Allowances#
(na-utility-expenses-and-allowances)(block-1)NA Utility Expenses and Allowances#
The NA budgetary unit is allowed a utility allowance based on the budgetary unit's obligation to pay utility expenses.
(na-utility-expenses-and-allowances)(block-2)Policy#
The utility expenses, which are billed separate from or itemized with rent or mortgage payments on a regular basis are used to determine the allowable utility allowance for the NA budgetary unit. A utility allowance amount is used to allow a standard amount in place of the actual utility expenses. The utility allowance is also used to calculate the shelter deduction.
The amount of the utility allowance is determined by all of the following:
● An obligation to pay allowable utility expenses
● Verified allowable utility expenses
● The size of the NA budgetary unit
NOTE Participants who are disqualified are included when determining the size of the NA budgetary unit. However, household members not receiving benefits are not included when determining the size of the budgetary unit.
Budgetary units billed separately for utility expenses are allowed one of the following utility allowances:
● Standard Utility Allowance (SUA)
The budgetary unit is eligible for SUA when any of the following conditions are met:
● Obligated to pay a heating or cooling expense separately from rent or mortgage on a regular basis. (See Example 1 )
NOTE The budgetary unit may use the utility for only heating or for only cooling. See Standard Utility Allowance Expenses for the type of expenses that are considered heating or cooling sources.
● Receive Low Income Home Energy Assistance Program (LIHEAP) or Power AZ payments and the budgetary unit has a participant who is elderly or has a disability. (See Example 2 )
NOTE The payment must be $20 or more annually and be received in the application month or any of the 12 months before the application month.
● The heating or cooling expenses exceed the Energy Assistance payments. (See Example 3 )
● Arizona Simplified Nutrition Assistance Program (AZSNAP) participants who pay at least one allowable utility expense other than telephone. (See AZSNAP for more information about the program.)
● Limited Utility Allowance (LUA)
The budgetary unit is eligible for LUA when obligated to pay at least two non-heating or non-cooling utility expenses. (See Example 4 )
NOTE When determining eligibility for LUA, a telephone expense can be used as one of the two non-heating or non-cooling expenses
● Telephone Utility Allowance (TUA)
The budgetary unit is eligible for TUA when they are obligated to pay only a telephone expense.
NOTE When utility expenses are claimed for more than one residence in the same month, only one utility allowance is allowed.
(See Utility Allowance Current Amount for the current utility allowance amount)
(shelter-expenses-and-deduction)Arizona DES FAA5: A Shelter Expenses and Deduction#
(shelter-expenses-and-deduction)(block-1)Shelter Expenses and Deduction#
Shelter expenses are expenses incurred to provide shelter to the budgetary unit. The expenses are used to determine benefit amounts and identify whether the budgetary unit’s expenses exceed their income.
(shelter-expenses-and-deduction)(block-2)Policy#
For NA, a shelter expense may result in a shelter expense deduction.
For CA, shelter expenses may affect the CA Payment Standard. For more information about the A1 and A2 payment standards, see CA Payment Standard .
(shelter-expenses-and-deduction)(block-3)Shelter Deduction#
(supplemental-payments-and-restored-benefits)#
01 Supplemental Payments and Restored Benefits Supplemental Payments and Restored Benefits Policy Legal Authorities Underpayments occur when it is discovered that a budgetary unit is entitled to supplemental payments or restored benefits. Policy A budgetary unit may be eligible for underpayments when the budgetary unit's case meets any of the following: ● Denied in error ● Closed in error ● Received less than the correct benefit amount for any of the following: A prior month The current month when benefits have already been received Case corrections, Quality Control (QC) reviews, and other methods may indicate when an active or inactive budgetary unit is entitled to any of the following: ● Supplemental Payments The budgetary unit is issued benefits for the current or future month and is eligible for an additional amount of benefits. ● Restored NA Benefits When a budgetary unit is not issued the correct amount of benefits in any past months. Supplemental Payments Supplemental payments are issued when it is discovered that a budgetary unit is entitled to an additional amount of benefits, over what was issued, for the current calendar month or any future months. Supplemental benefits are issued, in addition to the current month's issuance, in all of the following situations: ● A reported change ● A case read correction ● An appeal remand ● When more NA or CA benefits are recouped by the Office of Accounts Receivable and Collections (OARC) than was owed in an overpayment. Restored Benefits Restored NA benefits are issued when it is discovered that the budgetary unit is entitled to additional benefits for any month before the current calendar month. The budgetary unit is not required to take any action. This includes extreme delays in processing for 12 months or longer. NA benefits are restored for no more than 12 months before any of the following occurs: ● The date FAA receives a request for restoration of benefits from a budgetary unit. ● The date FAA notifies or discovers that a loss of benefits occurred. ● The date a budgetary unit requests an appeal because it disagrees with an adverse action that resulted in a loss of benefits. ● The date of notification that an Intentional Program Violation (IPV) disqualification is reversed. ● The date the budgetary unit receives a favorable decision through the appeal process, a judicial action, or other court action. ● The date FAA discovers an application is processed untimely. Restored CA benefits are issued when it is discovered that the budgetary unit is entitled to additional benefits for any month before the current calendar month. The budgetary unit is not required to take any action. NOTE There is no time limit to the number of months CA restored benefits can be issued to a budgetary unit. Verification and sufficient documentation must support the reason for restoring the benefits. FAA Caused Underpayment Underpayments are considered to have occurred due to an FAA error in any of the following situations: ● FAA failed to allow the budgetary unit the required time to verify an expense and benefits were reduced as a result. ● FAA failed to act within the proper time frame on a reported change that would have increased the budgetary unit's benefit amount. ● FAA failed to update information during a mass change event that would have increased the budgetary unit’s benefit amount. ● FAA incorrectly stopped or denied benefits. ● FAA incorrectly calculated the benefits. ● A disqualification period for an IPV was reversed by a court of law. (See IPV ) ● An appeal decision in favor of the participant requires supplemental payments or restored NA benefits. Legal Authorities 7 CFR 274.6(a) 7 CFR 274.6(a)(2) 7CFR 274.6(a)(3)(2) 7 CFR 274.6(a)(6)(ii) 7 CFR 274.6(a)(7)(i) 7 CFR 274.6(b) AAC R6-12-803 Prior Policy last revised 01/29/2024 This site works best with JavaScript enabled
(transitional-child-care-tcc)#
D Transitional Child Care (TCC) Transitional Child Care (TCC) Policy Verification Legal Authorities A CA budgetary unit may be eligible to receive up to 24 consecutive months of TCC when the budgetary unit becomes ineligible for CA. Policy Transitional Child Care (TCC) provides childcare services to CA budgetary units who become ineligible for reasons other than any of the following: ● Intentional Program Violation (IPV) conviction ● Noncompliance with the Division of Child Support Services (DCSS) ● Noncompliance with Jobs Program requirements TCC Requirements The CA budgetary unit must meet all of the following requirements to be eligible for TCC: ● Received CA in Arizona at least one month within the six months before becoming CA ineligible. ● Request and apply for childcare services with the Child and Community Services Division (CCSD). ● Provide information necessary to determine TCC eligibility to CCSD. The CA case may be closed. When this occurs, participants can request TCC services any time within six months of case closure. TCC Time Limits A CA budgetary unit may be eligible to receive up to 24 consecutive months of TCC when the budgetary unit becomes ineligible for CA. The TCC 24 months begins with the month following the month the CA case is closed. A new 24-month period may be established when all of the following apply: ● The participant reapplies and is found eligible for CA. ● The participant's CA is subsequently stopped for reasons other than IPV, or noncompliance with the Division of Child Support Services (DCSS) or the Jobs Program. A CA budgetary unit that becomes ineligible for TCC during the 24 month period, may be eligible for any remaining balance when all eligibility conditions are met. (See CCSD Responsibilities for additional policy) Child and Community Services Division (CCSD) Responsibilities The Child and Community Services Division (CCSD) performs the following: ● Determines and authorizes TCC eligibility NOTE TCC coverage begins from the date of the TCC application. There is no retroactive reimbursement for TCC. ● Determines the amount of copayment that an eligible TCC participant must pay to receive childcare services ● Determines eligibility for any remaining months of TCC when a participant loses TCC eligibility during the consecutive 24 month period TCC Eligibility The CA budgetary unit is only eligible for TCC when the caretaker relative was receiving CA at the time of CA closure. When the budgetary unit becomes ineligible for CA, all of the following budgetary unit participants are potentially eligible to receive TCC: ● Participants who were CA eligible prior to CA case closure. ● Children under the age of 13 who were not receiving CA due to receipt of Supplemental Security Income (SSI), Foster Care (FC), or due to the Family Benefit Cap Period (FBCP). (See Social Security Benefits , Foster Care Payments , and Family Benefit Cap Period (FBCP) for more information.) ● Participants who have received a Grant Diversion payment. ● Dependent children who were born, adopted, or moved into the budgetary unit after CA closure who are all of the following: Under the age of 13 A mandatory CA participant at the time of CA case closure, had the child moved into the home before the CA closed ● Participants who did not receive CA due to failure to provide a Social Security number (SSN) Verification The participant has the primary responsibility for providing verification. (See Participant Responsibilities – Providing Verification for additional policy.) Legal Authorities 7 CFR 273.9(c)(1)(i)(B) 7 CFR 273.10(d)(1)(i) AAC R6-12-508 ARS 46-211 ARS 46-292 42 U.S.C. 681 TANF State Plan Prior Policy last revised 10/27/2025 effective 09/02/2025 This site works best with JavaScript enabled
(two-parent-employment-program-tpep-jobs)Arizona DES FAA5: 04 Two Parent Employment Program (TPEP) Jobs#
(two-parent-employment-program-tpep-jobs)(block-1)Two Parent Employment Program (TPEP) Jobs#
The Two Parent Employment Program (TPEP) is a pay-for-performance program. It serves two-parent budgetary units in which the primary wage earning parent (PWE) is unemployed or underemployed. TPEP services are time limited and are available state wide. To locate the closest Jobs office to the participant, see TPEP/Jobs Program Contact Information. Once the TPEP participants comply, the Jobs case manager releases the benefits.
(work-registration-worw)#
FAA5.A Work Registration (WORW) Work Registration (WORW) WORW - Purpose CA Work Programs Jobs Basic Two Parent Employment Program (TPEP) Jobs Tribal Native Employment Works (NEW) This site works best with JavaScript enabled