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Child Care Provider Registration Agreement Page 31 d. Send a courtesy notification to the Eligibility Specialist. The Eligibility Specialist will send the family an Information Request/Notice of Closure requiring that the family select a new provider as specified in the Child Care Policy Manual; and e. Send a courtesy notification to the Certification Specialist if the child care provider is an ADES certified family child care provider. C. Resource Specialist Follow Up and Next Steps 1. The Resource Specialist surveys families whose children have been expelled and the associated providers to gather information regarding alternative actions or steps to result in a positive outcome. This information will be used to improve the ADES Expulsion Policies and Procedures. 2. If there is a high rate of immediate expulsions for a specific child care provider or facility, the Department may require the provider or facility owner to attend identified training, or identify other actions as appropriate to the situation. D. ADES Follow Up and Next Steps The Department may send surveys to families regarding: 1. Their experiences to determine if children are being suspended or families are being encouraged to identify new placements rather than be expelled; 2. Any topics that are critical in supporting all child care programs to increase the quality of care; or 3. Any topics that are critical in supporting families to receive high quality child care services. VII. FORMS INDEX CCA-1200A Best of Care CCA-1203A Request for Child Care Resources CCA-1204A Notification of Child Care Expulsion CCA-1210B (4-16) – Arizona Department of Economic Security