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Child Care Provider Registration Agreement Page 29 h. Give verbal warnings; i. Provide written documentation to parents/guardians of disruptive behaviors that may cause possible expulsion; j. Meet with the parent/guardian to discuss issues and options to prevent expulsion and to discuss ways to promote positive behavior; and, k. Seek assistance from community resources that may support the child’s inclusion, this may include, with parent consent, the child’s Primary Care Physician, IFSP, IEP or other team, Mental Health Consultant, Quality First Coach, Inclusion Specialist or other mental health providers if applicable. 3. Determination of the Need for Additional Resources Child care providers and/or their designated staff are encouraged to develop and implement their internal procedures for including all children and preventing expulsion. When internal procedures do not resolve the issue, the provider will initiate a request for additional resources from the Resource Specialist. a. Completion of the Request for Child Care Resources (CCA-1203A) Form The child care provider will: i. Review the form and identify questions or potential solutions based on the information provided by the parent/guardians; ii. Describe specifically what has been challenging or concerning about caring for the child or working with the family; iii. Describe the outcome of the discussion with the child’s parents/guardians about the issue; and, iv. Forward the form to the Resource Specialist. b. Receipt of the Request for Resources (CCA-1203A) form and Provider Contact by the Department i. Within one business day of receipt of the email containing the completed Request for Resources (CCA-1203A) form, the Resource Specialist will: 1) Contact the provider to discuss the issues presented in order to accurately identify applicable resources; 2) Verify that the provider has communicated the issues with the parent/guardian; 3) Offer available and applicable resources to the provider; 4) Verify that the provider has informed the parent/guardian that Resource Specialist will send available and applicable resources to the parent/guardian directly; and, 5) Coordinate with the child care provider to develop an action plan that includes: a) Resources offered to the provider; b) Steps that the provider has agreed to take to avoid expulsion; and, c) The agreed upon timeframes to allow utilization of resources. ii. This communication may be provided through email, or during a phone conversation. c. Coordination by the ADES Resource Specialist for Parent/Guardian Contact i. Within one business day following the coordination of resources with the provider, the Resource Specialist sends available and applicable resources to the child’s parent/guardian. ii. The Resource Specialist shall not forward the Request for Resources (CCA-1203A) form to the parent/guardian. CCA-1210B (4-16) – Arizona Department of Economic Security