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Child Care Provider Registration Agreement Page 27 Resource Specialist: An ADES employee who is assigned to assist child care providers and parents/guardians whose child is facing a possible expulsion. Work Day: Monday through Friday, excluding Arizona state holidays. V. STANDARDS A. Parents/Guardian Responsibilities: 1. Provide information about their child to help a child care provider create a positive experience in the child care setting by completing and submitting to the provider the Best of Care Form on or before the first day of attendance; 2. Maintain open communication with the child care provider to discuss any issues or potential issues related to the child and to share understanding of the available resources; and 3. Collaborate with the child care provider to identify and address any physical, cognitive, communication, social, emotional, adaptive and behavioral characteristics, issues and needs that may arise in the child care setting. B. ADES Contracted Child Care Provider Responsibilities: 1. Maintain open communication with parents/guardians to discuss any issues or potential issues and to share understanding of the available resources including information and training; 2. Maintain open communication with a Resource Specialist and the Department, and seek assistance when in need; 3. Collaborate with parents/guardians to identify and address any physical, cognitive, communication, social, emotional, adaptive and behavioral characteristics, issues and needs that may arise in the child care setting; 4. Ensure that parents/guardians are informed of the reasons and timeline for expulsion; 5. Support the continual enrollment of a child facing possible expulsion by taking progressive action steps unless the expulsion is based on the reasons qualified for immediate expulsion stated in this policy; and 6. If expulsion is unavoidable, child care provider will give a five-work day written notice prior to a child’s disenrollment C. Resource Specialist Responsibilities: 1. Maintain open communication with the ADES Contracted child care providers, parents/guardians, ADES/CCA Contracts Unit, Eligibility Specialists and Certification Specialists; 2. Provide resources to the parents/guardians, child care providers, and to the Department including information and training to support the continual enrollment of a child facing possible expulsion; and 3. Assist parents/guardians in obtaining a different child care provider with no or as little interruption as possible after exhausting all resources. CCA-1210B (4-16) – Arizona Department of Economic Security