After The Application
DES now has a child care waiting list for most families applying to the program. Learn more in the Waiting List Resources section of the main child care page .
Applications for child care can take up to 30 days to process and complete. Applicants are encouraged to not disregard correspondence from DES, as this may delay services.
Once your application is received, an eligibility specialist conducts an interview and determines if additional information is needed.
The Eligibility Specialist will let you know if additional information is needed. Please do not disregard correspondence from DES, as this may delay services.
Your assigned Eligibility Specialist will: Review your application Let you know if additional information or verification is needed Determine whether you qualify for child care assistance and what your copay would be
Be available to discuss any other relevant information
Individuals who do not agree with the determination of their application, may submit a Fair Hearing Request to their assigned eligibility specialist by email at [email protected] , fax, mail, or in person. After the request is received, the DES Fair Hearing Unit will complete the review process.
For more information, call 1-833-947-6396 to speak with a Child Care Eligibility Specialist.
Documents Center for Families Search for reports, forms, policies, pamphlets, and posters with information about child care programs and services.