During the PAS Interview

The following table includes tips for getting clear, complete information during the interview. Include the information when entering the comment. The comment should always include who gave the information.

NOTE Document any differences between what is reported by the caregiver or in the medical records and what is observed during an in-person interview.

Community Mobility Components Tips to gather the correct information How does the customer move about the neighborhood or community? Use open-ended questions or inquiry statements. Ask how the customer moves around the neighborhood or community. Here are some suggestions: When the customer leaves the house, how does he get to where he is going? For example, a caregiver takes him, he rides a bike, walks, takes a bus, or drives a car. Please explain how the customer gets to school every morning. Who is involved? When the customer goes into the community or neighborhood, ask: Who provides assistance; and What assistance is provided? How often? Ask how often assistance is provided for the customer. Ask: When does the customer need assistance; and How often is the assistance provided? What's the reason for any help provided? Use statements that invite the customer or caregiver to tell you the reason help is needed. Here are some suggestions: Tell me what prevents the customer from going out into the community on their own. You said that you give the customer directions on how to get to school. Please tell me more. Do you give directions every time?