During the PAS Interview

The following table includes tips for getting clear, complete information during the interview. Include the information when entering the comment. The comment should always include who gave the information.

NOTE Document any differences between what is reported by the caregiver or in the medical records and what is observed during an in-person interview.

Ambulation Components Tips to gather the correct information How does the customer ambulate? Use open-ended questions. Ask how the customer moves around. Here are some suggestions: How well does the customer walk for normal distances? What, if any, limitations does the customer have when walking on different terrains? Who is involved? When the customer gets assistance with ambulation, ask: Who provides assistance; and What assistance is provided? How often? Ask how often assistance is provided for the customer. Ask: When does the customer need assistance; and How often is the assistance provided? What's the reason for any help provided? Use statements that invite the customer or caregiver to tell you the reason help is needed. Here are some suggestions: Tell me what prevents the customer from walking on their own. You said that you have trouble walking when surfaces are uneven. What makes this difficult for you?