During the PAS Interview

Use the tips below for the PAS Interview:

Tip Steps Build rapport with the customer and others involved. Be on time. If you are running late, call the customer and let them know. The PAS may need to be rescheduled to ensure there is enough time to do a thorough interview. Extend a warm greeting and introduce yourself. Be prepared. Make sure your equipment is working properly before the interview begins. Have all needed paperwork available. Review and describe the medical criteria for eligibility, the PAS, and its purpose, and what will be covered during the interview. Make sure the people involved have a clear understanding of the interview and ask if they have any questions. Review the PAS questions and information with the people involved. Use the tips in the Investigative Interviewing Skills section below to gather clear, complete information for the DD PAS. Avoid asking leading questions. Give the person time to answer each question. Make sure to get enough information to provide a clear, complete, and correct picture of the question being asked. If the customer has a previous PAS, discuss any information that has changed since the previous PAS. Make sure changes in the customer’s status are clearly and accurately explained in summary. Ask about any decline in health or regression in developmental milestones or ILS skills. HAS the decline or regression been discussed with a medical provider?