2) Two Consecutive Actions to Increase the Share of Cost
In January the customer’s Social Security income increased by $20.00. This change in income is processed on February 4th. Because of the higher income, the customer’s share of cost (SOC) is increasing as of March. AHCCCS sends her a letter about this change in the SOC.
The customer files an appeal on February 19th, before the change is effective. Her SOC is changed back to the previous amount during the appeal process. On March 1st, the customer reports that she started receiving another pension. Because the customer was approved for the prior SOC amount during the appeal process, the change is not processed pending a hearing decision.