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SNAP CERTIFICATION MANUAL – SECTION 14000 14000 Issuance of Benefits – Summary 14133 Supplemental Benefits / Restored Benefits

• The serial number for the month’s benefits being replaced will be used to key the replacement. The transaction type for the replacement is 451. • Replacement issuances shall be provided to households within 10 days after report of loss or within two (2) working days of receiving the required documentation, whichever date is later. Go to Step 5. Step 5: Issue to the household a DCO-1. Specify the amount of the replacement and the approximate date the benefits will be available..

14133 Supplemental Benefits / Restored Benefits SNAP Manual 12/01/98 Supplemental benefits or restored benefits are issued by the agency to correct an error made by the agency. This includes, but is not limited to, case processing errors, system errors, and contractor errors. The distinction between a supplemental benefit and a restored benefit depends on the month of issuance. Supplemental benefits are authorized in the same month as the incorrect benefits while restored benefits are issued in a month after the incorrect benefits were issued. This section provides only instructions on authorizing issuance of supplemental and restored benefits. See SNAP 13100 for instructions on determining the correct amount of supplemental or restored benefits to be authorized. 14133.1 Authorization of Supplemental Benefits SNAP Manual 07/01/13 Supplemental benefits are authorized in the same as the benefits that are being corrected unless these benefits were issued as aggregate benefits as instructed in SNAP 8651. Aggregate benefits must have been issued in the month before the current month. The following instructions must be followed to authorize supplemental benefits: • Issue the supplement using the Aid/Benefit History tab in ANSWER. Use the serial number of the benefits to be supplemented. For aggregate benefits, use the serial number of the benefits identified with a code F in the TSCF column of the Aid/Benefit History tab. Use one of the following transaction types: