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SNAP CERTIFICATION MANUAL – SECTION 13000 13300 Restored Benefits 13310 Actions to Take When Authorizing Restorations

(WFTD). Exclude any losses that occurred more than 12 months before a possible loss of benefits was discovered. Step 2: Analyze the case to identify any information and/or verification needed to determine the exact amount of restoration due for each month in which a loss possibly occurred. For example, if a change form reporting a decrease in earnings was not processed, request verification of earnings for the months in which a loss possibly occurred. Step 3: Contact the household via Notice of Action (DCO-1) when information and/or verification is needed for any month or months. The DCO-1 must specify: • That the household may be entitled to a restoration of benefits • The exact information needed to determine the amount of restoration - (e.g.- verification of earned income for month of loss) • That no restoration will be authorized for the months in question unless the information is furnished Step 4 through Step 10 must be taken within 30 days of the date when all of the information needed to calculate the amount of restored benefits is available to the county. Step 4: Calculate the total amount of the restoration. Corrected budgets must be prepared so the household’s income and resources will be accurately reflected for the months in which losses possibly occurred. The budgets must reflect the basis of issuance and standards (e.g., standard deduction) that were in effect during the month of loss. If the household does not supply information about allowable expenses, the expense will be disallowed.  NOTE: Verification of allowable expenses is not required unless the declared amounts are questionable. Step 5: Determine the difference between the amount the household actually received (if any) and the amount the household should have received. If the household actually received less than it should have received, the difference will be the amount to be restored. Benefits will not be restored for any month in which the household was resource ineligible or for any month in which benefits were over-issued. (If the household actually received more than it should have received, the difference is an overpayment. See SNAP 15100 for instructions on preparing and submitting an overpayment.)