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SNAP CERTIFICATION MANUAL – SECTION 12000 12400 Unclear Information 12330 Changes to TEA/Affect on SNAP Unknown

HOUSEHOLD’S RESPONSE TO RFC COUNTY OFFICE RESPONSE The household responded to the RFC. The information provided by the household resulted in closure of the SNAP case. Send the household a 10-day advance notice of adverse action to explain that the SNAP case will be closed because the household is currently ineligible to receive SNAP benefits. The notice must explain the reason for the ineligibility. For example, if the household’s income exceeds the income limits, the notice must explain this to the household. The household responded to the RFC. The information provided by the household resulted in a decrease in the SNAP benefit amount. Send the household a 10-day advance notice of adverse action stating that the household’s SNAP benefit amount must be reduced. The notice must specify the effective date of the reduction and the reason for the reduction. For example, if the household’s income increased, the notice must explain this to the household. The household responded to the RFC. The information provided by the household resulted in a increase in the SNAP benefit amount. Send the household an adequate notice to explain the increase in benefits and the effective date of the increase. The household responded to the RFC. The information provided by the household resulted in no change to the SNAP benefit amount. Send the household an adequate notice to explain that the situation has been resolved and there is no change in the benefit amount. The household failed to respond to the RFC. Send the household a 10-day advance notice of adverse action stating: • That the SNAP case will be closed because the household failed to respond to the request for contact; and • That the household must submit a new application to continue receiving SNAP benefits. The household failed to respond to the RFC and to the 10-day advance notice of adverse action. Close the case. The household responded to the RFC but refused to cooperate with the worker’s requests to clarify its situation. Send the household a 10-day advance notice of adverse action stating that: • The SNAP case will be closed because the household failed to respond to the request for contact; and • The household must submit a new application to continue receiving SNAP benefits.