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SNAP CERTIFICATION MANUAL – SECTION 12000 12200 Changes Reported by the Household 12211 Actions to Take to Change an Address

on ANSWER. This will trigger certain actions on ANSWER and certain actions that the DHS county office must complete.  NOTE: Even if a household has chosen an alternate service county, the county must complete the actions stated in this section of policy since an address change has been reported. When a household reports a new address that indicates that the household has actually moved into a county other than its current county of residence, a worker in the county to which the household has reported the change must submit a budget changing the county of residence on ANSWER. If the household’s new address is known, the new address must be entered. If the new address is not yet known, no change will be made to the address currently appearing on ANSWER. When the budget is submitted, an automated notice will be generated to the household and a task will be created on the to-do list. (If the household has not selected an alternate county of service, the task will appear on the new residence county’s to-do list. If the household has selected an alternate service county, the task will appear on the service county’s to-do list. See SNAP 1300 for information about selecting an alternate service county.) The notice will be sent to the address that currently appears on ANSWER. The notice will serve as a request for contact and will meet all of the requirements of SNAP 12400. The notice will advise the household that a reported address change indicates that the household has moved to a new county of residence and that the household must contact the new county of residence. At the time of the contact, the household must (if it has not already done so) report: • New shelter costs; • Changes in household composition if any have occurred; • Income changes if any have occurred; and • Any other changes related to the move. The address and telephone number of the new county of residence or the current service county will be displayed on the request for contact. The household will be given 10 days beginning with the date of issue to contact the new county of residence or the service county.