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SNAP CERTIFICATION MANUAL – SECTIONS 100 TO 900 900 Authorized Representatives 981 Alcoholic and/or Drug Addiction Treatment Centers

Treatment centers that wish to be certified by the State may contact: Arkansas Department of Health & Human Services Division of Behavioral Health Services, Alcohol and Drug Abuse Prevention 4313 West Markham Little Rock, AR 72205. The telephone number is (501) 686-9875. Treatment centers that wish to be authorized by FNS to use SNAP benefits as a retailer must contact FNS at: 700 West Capitol Room 3319 Little Rock, AR 72201 The telephone number is 501- 324-5851. A treatment center must agree to be responsible for any misrepresentation or fraud knowingly committed when resident households are approved for SNAP benefits. A treatment center must designate an employee in writing to serve as an authorized representative (AR) for all residents. The AR will make an application for SNAP benefits on behalf of center residents. The AR will use the resident’s electronic benefits transfer (EBT) card and personal identification number (PIN) to access the resident’s SNAP benefits. The resident will not have access to the EBT card and PIN while he or she is residing at the treatment center Only treatment centers authorized by FNS to use SNAP benefits as a retailer will be allowed to have an EBT point of sale (POS) device at the center. The DHS County Office worker will issue a Change Report (DCO-234) for each approved application. The AR will be asked to report within 10 days if there are changes in any resident’s circumstances while he or she is residing at the treatment center. When a resident leaves a treatment center, the center must notify the DHS county office immediately. If possible, the resident’s EBT card will be given to the resident and the resident will be instructed to call the Customer Service Help Desk at 1-800-997-9999 to request a new PIN. If not, the EBT card must be destroyed. If none of the household’s SNAP benefits have been accessed before the resident’s departure, the treatment center must not access any portion of the benefits after the resident’s departure.