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SNAP CERTIFICATION MANUAL – SECTION 11000 11700 Mass Changes 11730 Administrative Hearing Rights at Mass Changes

11720 Reports at Mass Change SNAP MANUAL 05/01/2022 Reports generated at the time of a mass change may include the List of Changes, a Mismatch List, and a List of Closures. Not all reports are generated for all mass changes. For example, a mismatch list is generated for a mass change in Cost-of-Living Adjustment (COLA), but not for a New Basis of Issuance (NBI) mass change. The county’s responsibilities for clearing these reports are explained in SNAP 11721-11730.

11721 List of Changes SNAP MANUAL 01/01/2021 This report is generated for every mass change under various titles. It is provided mainly for reference. The information that appears on this report is listed below: • Case name • Case number • Category (NA or PA) • Current ending certification date • Old Supplemental Nutrition Assistance Program (SNAP) benefit amount • New SNAP benefit amount Other information will be provided depending on the nature of the change.

11730 Administrative Hearing Rights at Mass Change SNAP MANUAL 01/01/2021 Households are advised via an automated notice of their rights to an administrative hearing. For valid closures, benefits will be reinstated only if the household feels policy was misapplied or the budget was computed incorrectly. The household’s statement of when the notice was received will be used to determine the ten (10) day advance notice period during which reinstatement may be requested. In questionable