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SNAP CERTIFICATION MANUAL – SECTION 11000 11600 Elderly Simplified Application Project (ESAP) 11660 Shortening the Certification Period

These changes must be reported within ten (10) calendar days of the date the change becomes known to the ESAP household. ESAP households are not required to contact their local county office to continue to receive benefits upon receipt of the letter. If the household does not contact the agency, no further action is required. If the ESAP household reports a change, the agency will act on the change. The ESAP annual reminder letter will be generated twice for each household during the thirty-six(36) month certification period. The first letter will be issued in the eleventh month of the certification period. For example, if an individual is certified between August 2019 and September 2022, the letter will be generated in June 2020 for changes required to be reported by the end of July 2020. The second letter will be issued in the twenty-third month of the certification period. For example, if an individual is certified between August 2019 and September 2022, the second letter will be issued in June 2021. During the last twelve (12) months of the certification period, the household will be issued the recertification application.

11621 Contacting the ESAP Household SNAP MANUAL 01/01/2021 An informal contact is required to be conducted to verify information provided on the reported change when there is a likelihood the case may close. The household must be contacted by telephone or by mail before the change can be processed. During the telephone contact, the caseworker will review the information presented on the Change Report or Telephone Report with the household to ensure the household verifies the information provided on the change is correct before closing the case. If the household cannot be contacted by phone, the caseworker must send a Request for Contact. The Request for Contact must unambiguously explain what is needed to process the reported change.