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SNAP CERTIFICATION MANUAL – SECTION 11000 11660 Shortening the Certification Period
11570.1 Returned Mail SNAP MANUAL 01/01/2021 When mail is returned by the post office with a message from the post office indicating that the addressee is unknown, has moved and left no forwarding address, or that the address provided does not exist, a Request for Contact (RFC) must be sent. If the addressee does not respond to the RFC, then a ten (10) day notice to close the case will be sent. The eligibility worker must ensure that an agency error did not cause the mail to return. The eligibility worker must also ensure that the household has not reported an address change which was not processed or was processed incorrectly. The returned mail, including the envelope, must appear in the case record. The action to close the case must be fully documented. 11571 Special Situations/Exemptions from Notice SNAP MANUAL 05/01/2022 In the situations listed below, adverse action may be taken on a limited reporting case without the issuance of a notice. 1. Death of All Household Members When all household members have died, the case will be closed immediately. No notice will be issued. 2. Move from the State When all household members have moved from the state, the case will be closed immediately. No notice is required; however, one may be provided upon request. 3. Completion of Restoration of Lost Benefits Some households elect to receive a restoration of lost benefits in installments. Such households must be notified in writing of the last month restored benefits will be received. See SNAP 13310. If the household was properly notified at the time the restoration was authorized, no notice need be sent after all installments have been authorized. 4. Anticipated Changes in Monthly Benefits SNAP benefits may vary from month to month due to anticipated changes. If the household was notified of these variations at certification, no additional notice is required. See SNAP 7523.3.