Page 433

SNAP CERTIFICATION MANUAL – SECTION 11000 11400 Special Instructions – Occasional Reporters 11410 Processing Standards for Occasional Reporters

11400 Special Instructions – Occasional Reporters

SNAP MANUAL 01/01/2021 The following actions must be taken on all changes reported by occasional reporters: 1. Record the change. Each county must devise a record of changes reported by occasional reporters. The minimum requirements for the record are the name and the Social Security number (SSN) of the head of household, the date the change was received, and the date the change was completed. Other information may be captured if desired by the county office. 2. Document the case record with the date the change was received. Any Change Report Form or letter submitted by a household must be date stamped on the day received. A Telephone Report must be dated with the date the change was reported. 3. Provide the household with a new Change Report Form and business reply mail envelope. 4. Provide the household with a notice. See SNAP 11440.

11410 Processing Standards for Occasional Reporters SNAP MANUAL 05/01/2022 Any change must be processed within ten (10) days of the date the change was reported to the county office. Day one (1) of the processing period is the first calendar day after the report was received. The date of receipt must be entered by the county office on all changes including those received in person or by telephone. An increase in Supplemental Nutrition Assistance Program (SNAP) benefits resulting from the addition of a household member or a decrease of one hundred dollars ($100.00) or more in income must be reflected in the household’s next regularly scheduled benefit extract. If a change is reported after current month’s benefits have extracted, no change can be made until the following month. If necessary, a supplemental issuance will be authorized. See SNAP 13200.