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SNAP CERTIFICATION MANUAL – SECTION 10000 10900 Elderly Simplified Application Project (ESAP) 10920 Telephone Contact

10920 Telephone Contact SNAP MANUAL 01/01/2021 The state agency is required to contact the household to confirm information provided on the recertification application when there is a potential denial of the application. The household must be contacted by telephone before the application can be processed. During the recertification review contact, the eligibility worker will review the information presented on the recertification application with the household to ensure the household confirms the information provided on the application is correct before denying the application.