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SNAP CERTIFICATION MANUAL – SECTION 2000 2600 Using IEVS Information for Applicants 2620 Using IEVS Information for Recipients

the SSA Query report disagrees with the information found on the IEVS match, the query report information will be used as verification of the household’s current benefit. The household will be notified of the information obtained in the SSA Query report. If this information results in case closure or benefit reduction, an advance notice of adverse action must be issued to the household. (See the Glossary definition of “Notice of Action” for additional information.) Households that disagree with the information provided by SSA will be advised that they may provide independent verification of their SSA and/or SSI benefit amount. If the verification provided by the household verifies an amount other than the amount verified by the Query report, the county office will reinstate the household’s benefits (if the case closed) or increase the household’s benefits within 10 days of the date the verification was provided by the household.  NOTE: If the information provided by the household results in an additional decrease or case closure, another advance notice of adverse action must be issued to the household. Benefits will be restored or supplemented if necessary to insure the household has no loss of benefits due to the problem with the information provided by SSA. See SNAP 13000 for instructions on issuing supplemental and restored benefits.