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(1) Refusal by either nonexempt adult on the case to complete the DAQ will result in case closure.
(2) The case will also be closed if either nonexempt adult on the case fails to return an individual DAQ before the ten-day notice expires.
Example: In a two-parent/adult Arkansas Work Pays Program
case, one (1) parent is completing all of the hours for the
household. However, both parents/adults are included in the
Arkansas Work Pays Program budget unit. A total of two (2)
advance notices (TEA-1) and two (2) DAQs must be sent to the
household for the purpose of establishing the household’s
continued eligibility. Both DAQs must be completed and returned
before the ten-day notices expire in order for the case to remain
open. The case will be closed in ten (10) days if one (1) adult or
both adults fail to comply.
(f) Any case closure as a result of drug screening or drug testing may be appealed in accordance with the appeal procedures in 20 CAR § 503-1001 et seq.
20 CAR § 503-1509. Arkansas Work Pays Program ongoing case management.
(a)(1) Case management is the process of coordinating and brokering the multiple services needed to achieve progress toward self-sufficiency.
(2) Case management will provide the participant with sufficient information on what to expect regarding changes and challenges in the world of work.
(3) The Program Eligibility Specialist will serve as a point of contact for participants and a point of accountability for the agency.
(4) The Program Eligibility Specialist has the overall responsibility for working with the participant from initial interview until case closure.