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(1)(A) Contact the participant to give him or her the opportunity to explain why he or she failed to comply and make a determination of good cause, if appropriate.
(B) This contact will be in writing.
(C) If the initial contact is made by phone or face to face, the TEA-1 must be mailed as a ten-calendar-day advance notice, and the case record must be documented accordingly.
(D) The Program Eligibility Specialist will provide the participant, at a minimum, the following information:
(i)The specific act of noncompliance;#
(i) The specific act of noncompliance;
(ii)A reasonable time to establish good cause prior to…#
(ii) A reasonable time to establish good cause prior to applying the sanction;
(iii) That if the sanction is imposed, it will result in the Arkansas Work Pays Program payment being reduced;
(iv) That the sanction months in which benefits are received will continue to count toward the participant’s twelve-month time limit; and
(v) A specific date and time for a home visit to be conducted before the notice expires;
(2) If the participant contacts the local office and good cause is determined to exist, then a good cause payment will be authorized; and
(3) In the event good cause is not established and the participant does not cooperate, the cash assistance payment will be reduced or cancelled, if appropriate.
20 CAR § 503-1519. Noncompliance sanction.
(a)(1) If on the fifth workday of the month, verification of hours has not been received, a ten-calendar-day advance notice (TEA-1) will be sent on the sixth workday of the month requesting documentation.
(2) If the documentation is not received within the ten (10) calendar days provided in the sanction notice (and good cause is not established), either:
(A) A fifty percent (50%) sanction (reduction in benefits) will be imposed on the Arkansas Work Pays Program case; or