Page 410
MEDICAL SERVICES POLICY MANUAL,SECTION O O-200 Initial Requests for Medically Needy Services O 252 Nondiscrimination
4. Explanation of the right to a hearing if the applicant is dissatisfied with the Agency’s handling of the application or of the case. 5. Explanation of the Agency time limits for completion of applications. 6. Explanation of Child Health Services (EPSDT), Family Planning, SNAP, the Medical Assistance Program, and Service Programs.
O-252 Nondiscrimination MS Manual 01/01/14 No person will be prevented from participation, be denied benefits or be subject to discrimination on the basis of race, color, national origin, age, religion, disability, sex, political affiliation, or veteran status. The Agency will be in compliance with provisionsof the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990. The Agency has the responsibility for informing applicants, recipients, and clients that assistance and services are provided on a nondiscriminatory basis and of their right to file a complaint with the Agency or Federal Government if it is thought that discrimination has occurred on the basis of race, color, national origin, or handicap.
O-253 Securing Information to Determine Eligibility MS Manual 01/01/14 The caseworker will secure essential social and financial information to determine eligibility. The applicant will be relied upon as the primary source of information. However, when the applicant is unable to provide essential information and requests assistance, the caseworker will assist in obtaining the necessary verification. If necessary, the caseworker will use form DHS-81, (Consent for Release of Information) to secure essential information from a collateral source. This form will be signed by the applicant so that information may be released to the Agency. The caseworker will document each task completed during the interview and will also record in the narrative, and/or on the forms, essential social and financial information.