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MEDICAL SERVICES POLICY MANUAL,SECTION A A-100General Program Information
A 164 Client Representatives Services Program
A-164 Client Representative Services Program MSManual 07/01/20 Client Representation is a program available through the Division of Aging, Adult and Behavioral Health Services (DAABHS) for eligible persons age 60 and over. It is designed to individualize and coordinate delivery of social and health care services for the person being served. NOTE: This program shouldnot be confusedwith the Title XIX Targeted Case Management Program which is funded by Medicaid. Client Representation includes developing individual service plans, arranging for necessary care and services, doing follow-up, monitoring client and service delivery, and periodically reviewing and revising overall service plans. Client Representation services are administered through the State’s Area Agencies on Aging.
Services which are arranged for or provided by the Client Representation Program are: Advocacy Assistance, Adult Day Care, Chore Services, Companionship, Congregate Housing, Congregate Meals, Emergency Life Response, Escort, Home Delivered Meals, Home Health Services, Home Repair/Modification/Maintenance, Homemaker Services, Information and Assistance, Job Placement, Medical Transportation, Outreach, Personal Care, Respite Care, Protective Services, referral for Legal Assistance, providing information on and determining eligibility for public benefits such as QMB and SMB, assistance with completionof applications and paperwork, and attending meetingson behalf of client. Note, not every service is available in every region and a service available within a region may not be available in every location.
A-165 Inpatient Psychiatric Services MSManual 07/01/20 The Arkansas Medicaid Program provides coverage of inpatient psychiatric care for eligible individuals. Individuals under age 21 who are already eligible for Medicaid can be covered for acute inpatient psychiatric care services at an approved facility withoutmaking an application. Stays that extend beyond what is considered acute are available only for Medicaid beneficiaries who have received a Behavioral Health Independent Assessment and have been found eligible for services contained in the 1915 (i) state plan amendment.
A PCP referral is not requiredfor emergency admissions.