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Category III Warning on First Offense; On Second Offense, $400.00 Fine and Vendor Submits a Written Corrective Action Plan and Attends Mandatory Training as Defined by the Department; On Third or Subsequent Offense, Disqualification for 12 Months. 1. Failing to properly process eWIC or accepting an eWIC transaction outside of the valid dates to use.

2. Issuing a rain-check or IOU when unable to fill a WIC.

3. Failing to mark the price of a WIC-approved food on the shelf or item.

4. Stocking a WIC-approved food outside of the manufacturer’s expiration date.

5. Failing to provide the quantity or type of infant formula specified on the eWIC account.

6. Requiring a separate check-out lane for WIC participants.

7. Failure to offer a WIC participant any courtesy offered to other customers, including, but not limited to, a buy one get one promotional opportunity or the use of a store loyalty card, manufacturer and/or store coupon.

8. Threatening or abusing, either verbally or physically, WIC participant or WIC personnel in the conduct of official WIC business.

Category II Warning on First Offense; On Second Offense, $300.00 Fine and Vendor Submits a Written Corrective Action Plan and Attends Mandatory Training as Defined by the Department; On Third or Subsequent Offense, Disqualification for 9 Months. 1. Requiring additional ID besides the Personal Identification Number (PIN), in order to process an eWIC transaction.

2. Allowing the purchase of a WIC food in an unauthorized container size.

Category I Warning on First Offense; On Second Offense, $200.00 Fine and Vendor Submits a Written Corrective Action Plan and Attends Mandatory Training as Defined by the Department; On Third or Subsequent Offense, Disqualification for 6 Months.

1. Allowing the exchange of a WIC food item obtained with eWIC cards other than items that are defective, spoiled, or outside their sell/use date at time of redemption.

2. Allowing a refund for a returned food item.