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conviction and a vendor disqualified based upon a SNAP disqualification, which is not subject to an administrative or judicial review.
Complaint Process At the State WIC Office, we are very concerned about program abuse and take all complaints seriously. WIC customers are not allowed to verbally abuse store employees or violate program requirements.
If you suspect a WIC customer or another vendor is abusing the Alabama WIC Program, contact the State WIC Office toll free at 1-888-942-4673 (1-888-WIC-HOPE).
Investigations are conducted on all complaints received. Due to the confidential nature of WIC investigations, no information can be released as to the outcome. Confidentiality In accordance with USDA Federal Regulations governing the WIC Program, 7 CFR §246.26 (e), the Alabama WIC Program may release vendor information such as the name, address, authorization status, phone number, website, email address and store type (e.g. grocery store, chain store, independently owned store).
Information about a WIC participant, whether obtained from the participant or another source, that identifies a WIC participant individually or anyone authorized to act on behalf of the participant is confidential. Store personnel are not allowed to release any information regarding a WIC participant.