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For emergency situations outlined above, vendors must notify the State WIC Office within 72 hours of the qualifying event, through one of the following methods: Email: wicvendortraining@adph.state.al.us Phone: 1-334-206-5673 or 1-888-942-4673 – ask for a member of Vendor Management

In the notification to the State WIC Office, the vendor must include the following information:

Name of the store; name of the contact person; store’s WIC vendor number; active day- time telephone number; brief description of the emergency/event that has occurred that necessitated the store being unavailable for participant access; and an approximate date of when the store will resume normal operations.

After a temporary closure, vendors shall request, in writing, to the State WIC Office that the store’s WIC vendor number be reactivated. This request must be submitted at least 15 days in advance. A site visit will be conducted to ensure the store continues to meet the Alabama WIC Program Criteria for Participation. If the POS system has not been altered/revised and is certified with the eWIC processor, a new Level III Certification will not be conducted. Closures that exceed 90 days require the vendor to complete the application process. Vendor Training In accordance with USDA Federal Regulations governing the WIC Program, authorized WIC vendors must receive training annually. Annual vendor training is mandatory. There are two (2) types of annual training: Agreement Renewal Year and Non-Agreement Renewal Year. Annual Vendor Training Agreement Renewal Year: All authorized WIC vendors are required to attend vendor training. Vendors are notified of the date, time, and location of this training. The agreement renewal year WIC vendor training is presented in a train-the-trainer format; therefore, it is important that the individuals selected to attend are those that are responsible for daily WIC operations. These individuals will sign a training checklist acknowledging attendance at training. It is the responsibility of the vendor training attendee to ensure store personnel are trained on WIC Program policies and procedures. The vendor must have at least two (2) store representatives present during the training session to meet the renewal training requirements. Failure to have at least two (2) store representatives accounted for at training may result in the termination of the Alabama WIC Vendor Agreement. Individuals attending the annual train-the-trainer session are required to return to