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State Plan Checklist - CASELOAD MANAGEMENT 8/14/2026 Page 1

INTRODUCTION

Caseload management involves identifying the target population and special populations within it, implementing strategies to enroll the potential population, and utilizing caseload effectively to reach the desired populations. Describe the procedures in place to implement these strategies. The following sections provide a brief overview of the information that is required by federal regulations to be included in State Plans. The questions that follow are designed to assist the State agencies in submitting compliant State Plans for FNS approval. State agencies are encouraged to review each federal regulation in its entirety. A. No-Show Rate 7 CFR 246. 4(a)(11)(i): describe the procedures used by the State agency to monitor potential and current participants utilization of program services. B. Allocation of Caseload 7 CFR 246. 4(a)(5)(i) and (13): describe how the State agency assigns and manages local agency caseload allocations. C. Caseload Monitoring 7 CFR 246. 4(a)(5)(i): describe the information and procedures used by the State agency to monitor caseload. D. Benefit Targeting 7 CFR 246. 4(a)(5)(i); (6), (7), (19), (20), (21), and (22): describe the plans and procedures for ensuring that WIC benefits reach the highest risk participants and persons in special need such as migrants, homeless, and institutionalized persons; pregnant women in their early months of pregnancy; and applicants who are employed or who reside in rural areas. E. Outreach Policies and Procedures 7 CFR 246. 4(a)(5)(i),(ii); (6), (7), (19), and (20): describe the types of outreach materials used, where these materials are directed, special agreements with other service organizations and how special populations are addressed. Please provide data describing the types of outreach efforts conducted. F. Caseload Management Strategies 7 CFR 246. 16(c)(2)(ii), 7 CFR 246. 4(a)(11)(i); 246. 7(f)(1),(2); 246. 7(h)(3)(i): describe the policies and procedures used to manage caseload during a funding shortage, lapse in appropriations, or other WIC funding circumstances.