1503 Agency Conferences
The county department shall offer agency conferences to households, which wish to contest a denial of expedited service or an agency action which adversely affected the household. Note: An agency conference for households contesting a denial of expedited service shall be scheduled within 2 working days, unless the household requests that it be scheduled later or states it does not wish to have an agency conference. The household shall be advised that the use of an agency conference is optional and that it shall in no way delay or replace the hearing process. The conference shall be attended by the worker’s immediate supervisor and/or program supervisor or director and by the household and/or its representative. The worker responsible for the case action may also attend.