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29 The claimant's request must state clearly why he is dissatisfied. When a request for a hearing is granted, it must be held, a decision issued, and action to carry out the decision taken within 45 days after the request.
10.3 Hearing Procedures
10.3.1 Local Agency Responsibilities Any appeal made to the local agency must be reported to the agency hearing officer on the day it is received. Within five (5) calendar days from the day the request is received, the local agency must complete LIHEAP-106 Form, Hearing Notice, (Appendix K) to notify the household of:
a. The receipt of the request for a fair hearing; and
b. If the request is accepted, provide the date, time, and place of the hearing. If the request is denied, provide the basis for the non-acceptance of the hearing request; and
c. The household's right to be represented by any person(s) of his choice at the hearing.
Once the hearing has been held, complete the LIHEAP-107 Form, Fair Administrative Hearing (Appendix L). Mail the original and one copy to the State Office along with any material related to the issue(s) of the hearing within five (5) calendar days from the date the hearing was held.
10.3.2 State Office Responsibilities Any hearing request or written notification of withdrawal made to the State Office must be reported to the local agency on the day it is received. The State Office will review all hearing cases conducted by the local agency and provide written notification to the household and to the local agency of its decision on the hearing as well as any further action to be taken.
10.4 Withdrawal of Request A written statement from the applicant/recipient or his representative expressing a desire to withdraw the hearing request is sufficient for withdrawal. The request can be made to the State Office or local agency.
If the State Office receives the request, it will telephone the local office, and then mail the withdrawal request to the applicant/recipient and the local agency to be maintained in the applicant’s file.
The local agency must complete LIHEAP-106 Form, Hearing Notice, which includes a box indicating the hearing has “Been Withdrawn” and mail a copy to the applicant/recipient and the State Office.