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19 6.1.5 Non-Custodial Child When the “Non-Custodial Child” box is marked on the Personal Information tab of FACSPro, the system is programmed to include the income of any non-custodial children when calculating gross monthly income for the household but will not count those children when determining the household size. When completing a LIHEAP-101 paper application, the local agency must be sure to follow the same guidelines.

For example, the applicant has been taking care of her two grandchildren, ages 7 and 10, the past several months. No one else lives in the home. She receives $700 from retirement benefits and the children receive $200 each in Supplemental Security benefits, but she does not have documentation confirming temporary or permanent custody. To calculate the LIHEAP payment, the gross monthly household income is $1,100 and the household size is one.

6.1.6 Additional $50 to High Energy Need Households During the course of completing the application, if the local agency identifies the household as having a high energy need (including, but not limited to, those with a child under 18, elderly members, or disabled members), then there is the option to allocate an additional $50 to the Regular Heating or Regular Cooling payment. This amount cannot be split into smaller increments; in other words, the entire $50 must be allocated or not at all.

6.2 Crisis Assistance Payments Payment amounts for Crisis Heating and Crisis Cooling Assistance are to be set by the local agency but must adhere to the criteria described below.

6.2.1 Not Exceed 200% of Regular Assistance Amount Payment must not exceed 200% of the Regular Heating or Regular Cooling amount for which the household is eligible based on the Payment Assistance Chart.

For example, if the household is eligible for a $300 Regular Heating or Regular Cooling payment, then the maximum payment for Crisis Heating or Crisis Cooling must not exceed $600 (200% of $300).

6.2.2 Minimum Amount Required by Vendor Payment must be the minimum amount required to restore service or alleviate the crisis. In most cases, this would be the past due amount on the utility bill or a 30-day supply of deliverable fuel; however, vendors must be contacted to verify the necessary amount.

6.2.3 Pre-pay Households Applicants with a pre-pay account are eligible for Crisis Assistance if they meet all other points of eligibility. Payment amounts for Crisis Heating and Crisis Cooling must be the minimum amount necessary to provide service for the next 30 days.