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WAIVER OF REPAYMENT OF OVERPAYMENT If you are overpaid, you may be eligible for a waiver of repayment of the overpayment. Waivers are not granted in instances of fraud or unreported earnings or if you are found to be at fault for the overpayment. Requests for waiver of overpayments are reviewed and presented before a committee for consideration and final decision. You may request a waiver application by contacting the Alabama Department of Workforce by mail or phone at the following: Alabama Department of Workforce Benefit Payment Control 50 N. Ripley Street Montgomery, AL 36130 FAX: (334) 956-4024 or Phone: (334) 956-4000 (TTY 800-548-2546)

PART EIGHT: APPEALS If you disagree with an examiner’s determination, you can file an appeal of that decision. This appeal is your first level of administrative appeal. If you want to file an appeal, you must do so within 15 calendar days of the mailing date of the original decision, or seven (7) calendar days if the decision was delivered in person. If the last day to file falls on a weekend or a state holiday, the deadline to file an appeal will be the next business day after the weekend or holiday. You must make your appeal request in writing. You can mail, fax, or hand deliver the appeal to the address below, or file the appeal online at www.workforce.alabama.gov. Alabama Department of Workforce Hearing and Appeals Division 50 N. Ripley Street Montgomery, Alabama 36130 FAX: (334)956-5891 TELEPHONE: (800)321-9323 (TTY 800-548-2546) Please follow these guidelines when filing your appeal: • Sign your appeal and then print your full legal name under your signature • Include in your appeal the reason you don't agree with the decision on your claim • Include the last four digits of your Social Security Number • Mail, fax, or deliver your appeal within the timeframe listed above Either party involved in an appeal may be represented by any competent person of their choosing including an attorney. You’re not required to work with an attorney though. Continue to file your weekly certifications during the appeals process. If the appeal decision is made in your favor, you will only be paid for eligible back weeks you filed timely weekly certifications.

NOTICE OF HEARING Appeals are processed in the order we receive them. Once we receive your appeal request, we will schedule a telephone appeal hearing. We will mail the Notice of Unemployment Compensation Telephone Hearing to your address of record informing you of the date and time of your phone hearing, the issue (s) to be discussed, and the hearing officer’s name. Please promptly report a change of mailing address to the Unemployment Compensation Division so all appeal information can be mailed to the proper address.