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Sec. 47.33.340. Resident grievance procedure. (a) An assisted living home shall establish a written grievance procedure for handling complaints of residents of the home. At the time a person begins residency in an assisted living home, the home shall give a copy of the grievance procedure to the resident and the resident's representative, if any. (b) The grievance procedure established under this section must provide that a resident and the resident's representative have the right to (1) present both a written and an oral explanation of the resident's grievance; (2) have an advocate of the resident's choice, and the resident's representative, if any, attend meetings concerning the resident's grievance; and (3) be notified in writing, within 30 days after the filing of the grievance, of the final decision of the home regarding the grievance. Sec. 47.33.350. Retaliation against home resident. (a) An assisted living home may not take retaliatory action against a resident of that home if the resident or the resident's representative (1) exercises a right provided by this chapter or by other law; (2) appears as a witness, or refuses to appear as a witness, in an adjudicatory proceeding regarding the home; (3) files a civil action alleging a violation of this chapter; or (4) claims a violation of this chapter before a state or federal agency having jurisdiction over the home or its employees. (b) Termination of a resident's residential services contract by an assisted living home within 60 days after the resident engages in an activity described in (a) of this section creates a rebuttable presumption that the termination was retaliatory. (c) At the time, or before, a person begins residency in an assisted living home, the home shall give the resident and the resident's representative, if any, written notice of the protection from retaliation provided under this section. Sec. 47.33.360. Involuntary termination of contract. (a) An assisted living home may not terminate a residential services contract with a resident of the home against the resident's will, except (1) for medical reasons; (2) for engaging in a documented pattern of conduct that is harmful to the resident, other residents, or staff of the home; (3) for violation of the terms of the residential services contract, including failure to pay costs