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regular contact with individuals who receive services from the entity, but who is not a family member or visitor of an individual who receives services from the entity. (e) An individual for whom a release of information authorization has been provided to the department with licensing or certification authority for the individual shall submit the individual's fingerprints to that department, with the fee established under AS 12.62.160, for a report of criminal justice information under AS 12.62 and for submission by the Department of Public Safety to the Federal Bureau of Investigation for a national criminal history record check. The Department of Public Safety shall provide the report of criminal justice information and the results of the national criminal history record check to the applicable department for its use in considering an application for a license, license renewal, certification, or certification renewal, or in considering other approval or selection regarding an entity or individual, for compliance with the standards established in this section. The department with licensing or certification authority for the individual may waive the requirement for fingerprint submission if an individual is unable to provide fingerprints due to a medical or physical condition that is documented by a licensed physician. (f) The provisions of this section do not apply if the department with licensing or certification authority for the individual or entity grants an exception from a requirement of (a) — (e) of this section under a regulation adopted by that department or if the department with licensing or certification authority for the individual or entity grants a variance under AS 47.05.360. (g) The Department of Health and the Department of Family and Community Services shall adopt regulations listing those criminal offenses that are inconsistent with the standards for licensure or certification by each department. (h) For purposes of this section, in place of nonissuance or nonrenewal of a license or certification, an entity or individual that is not required to be licensed or certified by either department or a person wishing to become an entity or individual that is not required to be licensed or certified by either department is ineligible to receive a payment, in whole or in part, from the applicable department to provide for the health, safety, and welfare of persons who are served by the programs administered by that department if the entity or individual is in violation of this section or would be in violation of this section based on information received by the applicable department as part of an application, approval, or selection process. (i) [Repealed, § 25 ch 69 SLA 2018.] (j) An individual who possesses a valid teacher certificate issued under AS 14.20.015 — 14.20.025 and applies to work at a facility licensed or certified by the Department of Education and Early Development or who applies to work in a child care facility or residential child care facility in a position as a certificated teacher with supervised access may request that the individual's criminal justice information and national criminal history record check on file with the Department of Education and Early Development be used to satisfy the requirements of (d) and (e) of this section. (k) A person is presumed to be acting in good faith and is immune from civil or criminal liability if the person (1) makes a report of medical assistance fraud, abuse, neglect, or exploitation; (2) submits information to a civil history database identified under AS 47.05.330; or (3) fails to hire or retain an employee or unsupervised volunteer because the employee or unsupervised volunteer is included in a civil history database identified under AS 47.05.330.