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(i) decisions relating to the plan for management of her care and any changes in that plan, including referral and transfer to other practitioners or other levels of care if requested by the client or if the care required is not within the midwife’s scope of practice; and

(ii) research or student education programs;

(K) the birth center’s plan for hearing grievances;

(L) the client’s right to submit a complaint to the department regarding the care provided by the birth center, including information about how to contact the department; and

(M) whether the birth center and clinical staff have malpractice liability insurance, if the client requests that information. (e) The birth center shall provide, or demonstrate the availability at another appropriate entity of, a range of services necessary to meet the physical, emotional, socioeconomic, informational, and medical needs of clients and newborns, as those needs relate to care at the birth center, including

(1) an orientation to the fees and services of the birth center as described in (d) of this section;

(2) prenatal care; prenatal care may be provided by a practitioner at another site, regardless of whether that practitioner is associated with the birth center;

(3) an educational program for pregnancy, labor, breastfeeding, newborn care, parenting, self-care, self-help, and sibling preparation;

(4) laboratory service;

(5) 24-hour telephone consultation;

(6) library resources;

(7) intrapartum care;

(8) light nourishment during labor and postpartum care;

(9) immediate postpartum care;

(10) home or office follow-up for the client and newborn;

(11) exercise programs;

(12) parent support groups;