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Authority: AS 47.32.010 AS 47.32.030 7 AAC 12.338. Hiring, orientation, and training. (a) A full-service or volunteer hospice agency shall require each volunteer and each direct service provider

(1) to submit a written application;

(2) to undergo a screening interview and an interview after training;

(3) to receive the orientation and training required

(A) under (b), (c), and (k) of this section, if a volunteer; and

(B) under (b) - (k) of this section, if a direct service provider;

(4) to submit a confidentiality statement, signed by the volunteer or direct service provider, in which the volunteer or direct service provider agrees to follow the program’s policy regarding confidentiality; and

(5) if the volunteer or direct service provider will transport individuals, to provide proof of

(A) the motor vehicle liability insurance required under AS 28.22.019; and

(B) a valid driver’s license issued by this state. (b) Before allowing a volunteer or direct service provider to provide a hospice service, a full-service or volunteer hospice agency shall ensure that the individual receives an orientation of at least four hours that is specific to hospice services. The agency shall document this orientation within the first week of employment. (c) A full-service or volunteer hospice agency shall develop policies and procedures that define the agenda of the orientation. The orientation must include at least the following subjects:

(1) hospice philosophy;

(2) personal death awareness;

(3) communication skills;

(4) personnel issues;