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7 AAC 12.320. Advance health care directives; client rights. (a) Before initiation of care or services, a hospice agency shall provide each client who is 18 years of age or older, or the client’s legal representative, with forms and information regarding

(1) the client’s right to make health care decisions, including the right to accept or refuse medical or surgical treatment, and the right to execute an advance health care directive and durable health care power of attorney;

(2) agency policies for implementing the client’s right to make health care decisions;

(3) living wills and do-not-resuscitate orders; and

(4) persons who can provide additional information concerning advance health care directives and durable health care powers of attorney. (b) The governing body of the hospice agency shall protect and promote the rights of each hospice client, by assuring that

(1) before services are provided, the client and the client’s family are informed orally and in writing, in a language the client and the client’s family understand, of the respective rights and obligations of the agency and the client; the agency shall document receipt of the notification of these rights and obligations by the client and the client’s family;

(2) each client receiving hospice services has the right to

(A) courteous and respectful treatment of person and property;

(B) be free from physical and mental abuse, neglect, or mistreatment;

(C) care or services from employees or contractors properly trained to perform assigned tasks;

(D) proper identification by name and title of each employee, contractor, or volunteer who provides hospice care to that client;

(E) the following information in advance of care or services: