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not married, might inflict physical harm upon the caretaker relative or the dependent child;

(5) a written statement or other evidence provided by a mental health professional that describes the current status and anticipated emotional health of the caretaker relative or the dependent child and that indicates to the department that the emotional health of the caretaker relative or child is such that the effects of cooperation with the child support services agency would not be in the best interests of the child, or would reduce the caretaker relative’s ability to care for the child adequately; or

(6) statements from individuals other than the caretaker relative that provide the basis of a claim of good cause acceptable to the department. (d) If the caretaker relative indicates that no evidence is available to support a claim under (c)(4) of this section, the department may investigate the claim and, if the claim is credible, will find that good cause exists without corroborating evidence. (e) The department will, upon the caretaker relative’s request, assist the caretaker relative in obtaining the needed information to support a claim under (c)(4) of this section. (f) Repealed 10/1/97. (g) In determining whether good cause for refusing to cooperate exists because of potential emotional harm to the child or to the caretaker relative, the department will consider

(1) the current emotional health of the individual subject to potential emotional harm;

(2) the history of that individual’s emotional health;

(3) the probable intensity and duration of the potential emotional harm;

(4) the amount of cooperation needed from the caretaker relative; and

(5) the amount of involvement of the dependent child needed to establish paternity or enforce support obligations. (h) The department will decide each claim of good cause and will notify the caretaker relative of the department’s decision no later than 30 days after receipt of the signed claim of good cause form from the caretaker relative. While a claim of good cause is pending review, the department will not require that the caretaker relative show cooperation with the child support services agency. (i) Good cause does not exist if no evidence is found to support the claim or if the evidence that is obtained does not show that the best interests of the child will be adversely affected by requiring the caretaker relative to cooperate with the child support services agency. If good cause is not found, the department will notify the caretaker relative in accordance with 7 AAC 45.245(k). (j) If the department finds that good cause does exist, the department will inform the child support services agency of the decision not to proceed because the best interests of the child