15 Training

15.1 Describe the training you provide for each of the following groups: a. Grant recipient Staff: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: When hired. Employees are provided with policy manual Other, describe: All DPA employees are required to complete HIPAA and Social Security Awareness Training annually. Compliance is tracked to ensure participation. Program policy manuals, including the Heating Assistance Policy Manual, are updated three times a year. Questions from staff resulting in clarifications are addressed in these updates. The drafts are shared with the Staff Development and Training unit before the final versions of the updates are published and available on Alaska’s DPA website at http://dpaweb.hss.state.ak.us. b. Local Agencies: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: Not applicable On-site training How often? Annually Biannually As needed Other, describe: Not applicable - local agencies are not employed to administer LIHEAP. Employees are provided with policy manual Other, describe: c. Vendors Formal training conference How often? Annually Biannually As needed Other, describe: Policies communicated through vendor agreements Policies are outlined in a vendor manual Other, describe: 15.2 Does your training program address fraud reporting and prevention? Yes No If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.