Transmittal 2025-01 (04/25)
STATE OF ALASKA
Department of Health
Division of Public Assistance
TRANSMITTAL NUMBER: 2025-01
MANUAL: Heating Assistance Program
DATE: April 1, 2025
Sections of the Heating Assistance Program Policy Manual have been revised in order to incorporate new policy and clarify existing policy.
If you have questions, please contact the Policy & Program Development Team at hss.dpa.policy@alaska.gov.
OVERVIEW OF CHANGES
THROUGHOUT THE MANUAL
Changed Child Support Services Division (CSSD) to Child Support Enforcement Division (CSED) due to their name change
3001-4(H) INFORMATION FROM DATA SOURCES AND EIS INTERFACES
Revised section for clarity
3002-1(B) RESIDENCY
Clarified when caseworkers should consider Alaska residency questionable
3002-1(D) CITIZENSHIP AND ELIGIBLE ALIEN STATUS
Revised to clarify that alien status documentation must be validated through SAVE Systematic Alien Verification for Entitlements in IEVS Instant Eligibility Verification System
3004-5 GRANT COMPUTATION
Clarified that ECOS Energy Community Online System calculates the points and that any point adjustments noted in the manual are only used for manual calculations
3008-4(A) VENDOR PAYMENT
Clarified that clients are not allowed to change vendors after benefit issuance unless they have moved out of their current vendor's service area, their primary fuel type has changed due to a change in residence, or their primary heating system has become inoperable
3008-6 GRANT TRANSFERS AND REFUNDS
Clarified that clients are not allowed to change vendors after benefit issuance unless they have moved out of their current vendor's service area, their primary fuel type has changed due to a change in residence, or their primary heating system has become inoperable
Addendum B TRIBAL PROVIDERS
Updated contact information for Tlingit-Haida Regional Housing Authority (THRHA)