481 NOTICES

481 NOTICES

The case worker must send a notice, in writing, to an APA applicant or recipient for every action taken on his or her case to approve, deny, close, suspend, or change the amount of assistance. All notices must be adequate. Some notices must also be timely.

The case worker also must give an applicant or recipient a reasonable amount of time to provide information that is necessary to decide his or her eligibility. (Refer to section 481-3 for the policy on requests for information.)

Whenever possible, case workers should follow-up a written notice to a blind applicant or recipient with a telephone call.

This chapter explains the notice requirements of the APA program.

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