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eligibility, has falsified or withheld information, it is to be followed up on prior to an eligibility determination being made. If the Designee has discussed the need for and issued a notice requesting information and the provider responds saying they are not able to provide the information requested and the Designee is not able to access information needed including through collateral contacts, a Request for Information form is submitted to the Child Care Program Office (CCPO) via the policy mail box at dpaccp@alaska.gov. The request includes a description of the information needed and the reason the Designee believes it was not reported or not reported accurately. The CCPO Eligibility and Benefits Staff will research the request using all databases and tools available and provide findings to the requestor within ten (10) days of the receipt of the request. When this is the last piece of information needed to complete the provider’s application, it will not impact the effective start date if there are no findings that contradict the provider’s statement or application or require additional information from the applicant.
The completion of the interview is documented in an ICCIS case note using subject heading: CCA Interview Completed, and the body of the case note includes the details as described above.
When a renewal application received is incomplete or needed information is not submitted to the Designee, the application is pended. See section 4260-1 Pending a Provider Application.
When the needed information to complete their provider renewal application is not received by the Designee by the date identified in the Child Care Assistance Provider Application – Pended notice or by the close of business on the expiration date of their current approval, the application is denied, and the provider is sent the Child Care Assistance Provider Application – Denied notice. The action is documented in an ICCIS case note to include the specific reason for the denial. The Designee will complete the Background Check Program NABCS: CCPO Provider/ Facility Account form and submit it to the Alaska Background Check Program (BCP) requesting the provider facility be closed in NABCS.
If the application is denied or withdrawn and a new application is submitted to and received by the Designee, a new interview is not required as long as the new application is received within sixty (60) days of the denial or request to withdraw the application.
Providers may experience a period of ineligibility if all required documentation is not received prior to the end of the CCAP