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timeframe.

Families must report a change of their child care provider to the Designee within ten (10) business days prior to changing providers. Notification to the Designee may be verbal or by providing a copy of the written notice given to the child care provider. Receipt of the reported change is to be documented in ICCIS case notes. See section 4120 Family Reports of Change.

When the family reports a change of child care provider the Designee will contact the child care provider by telephone to verify the ten (10) business day written notice was provided. The child care provider may elect to waive the ten (10) business day requirement allowing the family to be authorized to a new child care provider. Waiver of the ten (10) business day notice requires both the child care provider and the family to sign and date a written mutual agreement indicating the last day the children will be in care with the provider. The Termination of Child Care Services CC29 may be used but is not required.

Contact and/or attempts to contact the child care provider are documented in ICCIS case notes. A message is to be left for a return call. If unable to speak with the child care provider after two (2) business days, a Child Care Assistance – Information Needed Notice is issued to the family requesting a copy of the written notice given to the provider. When the provider verbally verifies the family provided notice the reported change is processed.

If the child care provider states they have not received notice from the family the Designee will contact the family and require they notify the provider in writing and submit a copy to the Designee. The date the provider receives the notice will begin the required ten (10) business days.

If the child care provider reports the family owes money and a payment agreement is not in place, the Designee will advise the provider of their right to complete and timely submit a Report of Family Non-Payment CC80 reporting the money owed the provider for up to the previous sixty (60) days by the family.

The family will be authorized to the new provider beginning the date following: the last day of care with the current provider, the required ten (10) business day written notice timeframe, or a future date identified by the family, whichever occurs last. The family’s new provider must be a participating Child Care Assistance Program