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4390-5 UNUSUAL PAYMENT ISSUES .......................................................... 620 4390-6 4400 PAYMENT PROCESS NOTICES....................................................... 620 CHILD CARE ASSISTANCE PROGRAM APPEAL PROCEDURES . ............................................................................................................ 621 4400-1 HEARING REQUEST ........................................................................ 621 4400-1 A. FAMILY REQUEST FORHEARING ................................. 621 4400-1 B. PROVIDER REQUESTFOR HEARING ........................... 622 4400-2 REQUEST FOR HEARING SUBMISSION ....................................... 623 4400-3 PRE-HEARING CONFERENCE ......................................................... 625 4400-4 HEARING EVALUATION ................................................................. 628 4400-5 4410 HEARING DECISION........................................................................ 630 INCORRECT CHILD CARE ASSISTANCE PROGRAM PAYMENT . ............................................................................................................ 631 4410-1 INCORRECT PAYMENT PRELIMINARY REVIEW SUBMISSION . ............................................................................................................ 632 4410-1 A. CHILD CARE PROGRAM OFFICE RECEIPT OF THE PRELIMINARY REVIEW FORM ...................................... 635 4410-1 B. CONDUCTING AN INCORRECT PAYMENT REVIEW.636 4410-1 C. INCORRECT PAYMENT REVIEW DETERMINATION ............................................................... 636 4410-2 INCORRECT PAYMENT OF BENEFITS ........................................ 638 4410-2 A. OVERPAYMENT OF BENEFITS ....................................... 638 4410-2 B. UNDERPAYMENT OF FAMILY BENEFITS ................... 641 4410-2 C. UNDERPAYMENT TO A PROVIDER .............................. 643 4410-3 RECOUPMENT OF AN OVERPAYMENT ..................................... 644 4410-3 A. RECOUPMENT OF AN OVERPAYMENT ...................... 645